Ross C. Email & Phone Number

Millersburg, Pennsylvania, United States

Part of Senior Technology team that has: • Designed and Improved the Technology and Network segment of this growing company. • Designed, proposed, documented and integrated new facilities into existing infrastructure. • Implemented and improved DR operations to multi-redundancy tenants. • Improved and replaced obsolete Factory Floor reporting system resulting in 50 percent improvement in update efficiency.• Implemented 2FA resulting in increased security and protection from social engineering attacks.• Implemented SAN storage and VMotion ti greatly increase Disaster Recovery protections.

Tifton, Georgia, Usa

Designed and implemented a comprehensive technical plan to improve functionality and security of a 20-year-old network by implanting a private, secure cloud-based model, scaling 1 server into 17, assigning one server per purpose, and replacing layer 2 and layer 3 switches, resulting in operational cost savings of $103K• Spearheaded company-wide Microsoft license software update project as part of a customer experience improvement program, resulting in 100% compliance and a successfully negotiated audit with no additional fees and 0 fines • Increased network speed by 10X and expanded available space from 254 to 4064 slots by scaling networks into virtual networks, converting layer 2 100 Mbps to layer 3 1000 Mbps, and assigning more efficient data processing priorities • Integrated and installed scalable digital messaging of real-time production metrics and other pertinent company messaging throughout the plant, eliminating paper, improving scalability, and increasing productivity by 15%• Developed and implemented worldwide backup plan for 8 offshore and onshore manufacturing plants, to automatically and constantly synchronize data across the globe, resulting in real-time information processing and sharing, improved data security, and reduced risk of data loss and operations failure• Converted paper driven system to electronic system using the new digital messaging system to allow workers to scan a tag and view pertinent data on a large screen, eliminating 10 printers and resulting in $106K savings• Designed and installed a network that incorporates VoIP, dividing video and voice traffic into 16 separate network traffic areas, eliminating the need for separate wiring, increasing data processing efficiency, and reducing costs• Automated report writing system to a real-time texting system within 4 days to automatically text or email sales data and critical reports, resulting in improved decision-making efficiency

Tampa/St. Petersburg, Florida Area

Oversaw all technical functions of $400M facility with 500+ employees, implementing streamlined networks, equipment, and software, effectively meeting operational needs and consistently reducing costs• Designed a single badge system for access to 2 buildings, including implementing electronic time clocks, scanners, and printers, increasing cost savings by $8K, and minimizing potential entry security breaches by 90%• Created a large-scale, digital messaging system that encompassed 30+ monitors with dynamic content and allowed centralized content programming, improving the firm’s data processing capabilities by 50%

Oldsmar, Florida

• Led all IT functions across five (5) states for a $100M nationwide provider including supervising staff and managing project KPIs, ensuring 100% adherence to anticipated project completion time frames• Effectively responded to ransomware threat, effectively restoring the network within 48 hours, resulting in 0% loss• Managed the design, proposal, purchase, and construction of a multi-state network with a budget of $450K to allow interconnectivity and remote troubleshooting capabilities between locations, improving problem-solving capabilities of interstate factory automation teams by 400% and IT operational efficiency by 90%• Implemented comprehensive technical plan and upgrades across 5 plants combining 5 separate networks into one integrated layer 3 network by implementing virtual networks, updating all server foundations, implementing 3,2,1,0 data security, resulting in cost savings of $92K and growing scalability by 20%• Executed the transference of legacy networks (DH-485) to a cloud-based infrastructure (utilizing TCP/IP), including creating SOPs and diagrams to address anticipated and actual troubleshooting events, resulting in increased cost savings, improved data security, and increased productivity

Tampa, Florida

• Directed IT Operations for advanced traffic management systems’ (ATMS) firm, valued at $40M in annual revenues, including all applications and infrastructure for 3 locations and 8 major technology platforms (disaster recovery, application support/patch management and policies/procedures), building networks to provide modern functionality, improving operational efficiencies by 100%• Executed and maintained all application software upgrades, including Epics Enterprise Resource Planning (ERP) system, MS Office and Email systems, increasing reporting capabilities to improve business decision-making• Developed and implemented strategies to minimize possible data security breaches, saving $53K in recovery costs• Spearheaded virtualization project to implement virtual servers, removing the need for physical servers, which decreased IT expenses by 6% and grew scalability by 200%• Managed vendor contracts including $22M intelligent traffic system contract using telemetry to improve traffic flow and safety, evaluating overall vendor costs and decreasing service expenditures by 15%• Created employee training program curriculum and taught over 50 employees MS Excel courses at beginner, intermediate, and advanced levels, improving employee technical capability and productivity