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I'm currently a Salesforce Administrator, Business Analyst and Technical Project Lead for Medcan Health Management. My strengths include gathering technical requirements, defining clear project scopes, managing sprint cycles, facilitating user-centered feedback cycles and training users effectively.I'm searching for full-time opportunities in the Salesforce ecosystem.
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It Project ManagerQuantum LeadToronto, On, Ca -
Salesforce Administrator And Business AnalystFiix By Rockwell Automation Sep 2023 - PresentToronto, Ontario, Ca• Led development work for CI/CD sprint cycles. I gathered requirements, built solutions, QA’d others’ work, facilitated user testing and deployed changes to Production.• Administered other softwares: Flosum, DocuSign, Conga Contract Management, LeanData and SeeSonar. -
Board MemberSilent Voice Canada Sep 2022 - PresentToronto, Ontario, CaBoard Member -
Salesforce Administrator And Business AnalystMedcan Mar 2020 - Aug 2022Toronto, Ontario, Ca• Technical Lead on a medical referral project that integrated 3 systems with 4 directional interfaces for 40+ users. Led daily/weekly stand-ups with developers, updated requirements based on roadblocks, and ensured timelines were met. The next major project I implemented was for 130+ users and affected 4 systems.• Did BA work for many features where I defined requirements, led user acceptance testing and enforced a strict scope with the business.• Ran formal DevOps cycles, including sprint planning, QA-ing features, using an IDE to create pull requests and debugging deployments.• Administered other softwares: Marketing Cloud, ServiceNow and OwnBackup. -
Salesforce Administrator & Business AnalystQuark Expeditions Aug 2017 - Mar 2020Seattle, Wa, Us• Scoped, built and tested new features. Created guides, trained users, handled user issues and resolved bugs.• Managed various IT projects, such as an SQL server to Salesforce integration. Then a Marketing Cloud implementation.• Analyzed and reported on sales, marketing and customer data to drive strategic business decisions. -
Director Of Social InternshipsAiesec En México Jun 2015 - Jul 2017Benito Juarez, Ciudad De México, Mx• Managed sales and customer experience teams in 32 cities. Designed product value propositions, refined sales tactics and delivered training sessions.• Standardized national sales process. Implemented a CRM (Vtiger) nationally.• Grew number of B2C leads 7%. Grew number of sales 56% (1005 vs. 1571 youth sent abroad on internships, compared annually).
Ross Dickson Skills
Ross Dickson Education Details
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University Of TorontoFrench Studies -
National University Of SingaporeEnvironmental Biology
Frequently Asked Questions about Ross Dickson
What company does Ross Dickson work for?
Ross Dickson works for Quantum Lead
What is Ross Dickson's role at the current company?
Ross Dickson's current role is IT Project Manager.
What is Ross Dickson's email address?
Ross Dickson's email address is ro****@****esec.ca
What is Ross Dickson's direct phone number?
Ross Dickson's direct phone number is +141673*****
What schools did Ross Dickson attend?
Ross Dickson attended University Of Toronto, National University Of Singapore.
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Ross Dickson has interest in Environmental Sustainability, Impact Of Popular Culture In Society, Fast Food Restaurant, Social Justice, Active Citizenship, Website, Escándala, Energy Management, Transparency In Government, The Real Mccoy Burgers And Pizza.
What skills is Ross Dickson known for?
Ross Dickson has skills like Leadership, Teamwork, Digital Marketing, Data Analysis, Public Relations, Public Speaking, Inbound Lead Generation, Strategic Planning, Information Management, Internal Communications, Networking, Business Process Design.
Who are Ross Dickson's colleagues?
Ross Dickson's colleagues are Maria Claudia Grau Martinez, Ql Test, Jason Davis, Abdaal Mazhar Shafi, Gio Rivera, Matthew Santiago.
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