Ross Wise Email & Phone Number

Sacramento, Ca, Us

Population Research Center

Support the Computer Systems, Telephone Interviewing Systems, and Web Services for the project. Coordinate with campus Information Resources & Technology division. Manage project Databases. Maintain all computer, phone, network, server, and office equipment in consultation with IRT. Conceptualize system processes, document system needs, identify resources for achieving project objectives. Acquire or develop software systems or interfaces. Facilitate communications with and for project staff.

San Francisco Bay Area And Sacramento California Area

Setup and administer local area networks; design and implement custom business software and websites. Develop applications for resale. Recommend, acquire, and install equipment and software. Perform First Responder duties for client IT related incidents; Diagnose and identify points of failure; Recommend corrective action; Communicate with service providers, vendors, and specialists to facilitate corrective action. Provide individual and group instruction. Provide in-person, on-line, and telephone technical support.

Sacramento, California Area

Proposed and created WEAVE’s Information Technology Department.Supervised a staff of Programmers, Technical Support Agents, Technicians, and office assistants. Selected, Coordinated, and supervised the work of contractors.Established WEAVE’s local and wide area networks; Wrote WEAVE’s IT policies; Supervised and performed all aspects of End-user Technology Support; supervised the development of custom websites and applications; researched and selected equipment including Servers, Desk and Laptop PCs, printers, photocopiers, and telephone systems; prepared cost analyses, made recommendations, conducted purchase, installation and configuration; responded to end-user requests for assistance, prioritized and delegated projects; proposed and operated within department annual budget.Wrote job descriptions; Conducted candidate interviews; Conducted hiring, firings, and lay-offs.Developed, implemented, shipped, and maintained the Statistical Tracking and Reporting (STAR) application under a grant from the California Office of Criminal Justice Planning Department: A specialized client demographics and services data collection and reporting application supporting services to victims of domestic violence and sexual assault. STAR was distributed to and used by over 90 non-profit agencies throughout California.Participated in multiple agency steering committees. Appointed as agency Safety Coordinator. Appointed to additional duties related to facilities management, including supervision of handyman, security guards, and custodial service company.

Setup and administered local area networks; designed and implemented custom business software. Recommended and installed equipment and software. Provided individual and group instruction. Provided in-person and telephone technical support.

Bachelor Of Science (B.Sc.), Plus Masters Coursework In Ai & Expert Systems

Certificate Of Achievement, Web Development, Highest Honors

Activities and Societies: Phi Theta KappaStudied Web Design & Development, Information Systems Security, Graphic Design, and Art

Certificate Of Achievement, Computer And Information Systems Security/Information Assurance, Highest Honors

Activities and Societies: Phi Theta Kappa

Bachelor Of Science, Computer Science

Studied Computer Science and Mathematics.

Associate Of Arts, General Education

Studied Computer Science, Engineering, Chemistry, Physics, Mathematics, and General Education.