Following some of my improvement process suggestions applied : ●Suggested to the kaizen board the daily utilization of microphone and speaker box during all pre-shift meetings, while identifying before the peak season of 2014.●Deployed quality control and safety procedures and proposed suggestions to the shipping department, including signage notifying Gaylord of the shipment's destination.●Ensured the timely delivery of packages to thousands of customers and maintained prime subscriptions by managing loading bay initiatives and replacing them with empty Gaylord.

This was a temporary fixed-term contract, and my objective was to add additional capacity to Gutenberg’s marketing and key client account management capabilities. Gutenberg provides a combination of healthcare consultancy and medical education events focusing on risk management and patient safety. My achievements included:⚫️Selling sponsorship packages to healthcare businesses for the company’s flagship annual healthcare risk management forum, contacting more than 200 prospects.⚫️Using my brand to persuade a top client from my previous company to work with Gutenberg.⚫️Adding knowledge of the pharmaceutical industry to the company’s quest for future clients, and giving this dimension to their business strategic planning.⚫️Led a strategic PR campaign to improve Gutenberg’s market visibility in northern Italy, aligning all activities with complementary sales plans delivered by colleagues.⚫️Creating a new, comprehensive, external communications plan aligned with Gutenberg’s overall strategic direction with specific objectives for defined audiences. ⚫️Designing a strategy for the company’s expansion into baltic countries, and planning a market entry for a Continuing Medical Education (CME) offering.

I was responsible for all the company’s sales and marketing, and the successful delivery of major client events. My achievements included:• Leading a major change in the company’s strategy, enabled by a senior leadership change in 2005, resulting in a successful, more aggressive client base expansion program.• Growing turnover consistently, increasing client numbers by more than one-third between 2008 and 2010, while boosting margin through negotiating high-end fees.• Successfully managing budgets of up to € 2m in a single year, ensuring the profitable delivery of client projects and business development activity.• Creating, then managing, project teams of up to 15 multidisciplinary professions built from company colleagues and contractors, swiftly setting a common direction and ensuring cooperation.• Scoping and delivering the company’s business development strategy, segmenting the market and analyzing outcome, implementing changes in response to quantitative and qualitative data.• Delivering integrated sales, marketing and communications strategy using search engine optimization, display advertising in specialist publications, PR, and telemarketing.• Project managing up to 10 major international business fairs and professional congresses a year• Managing client relationships from initial scoping through to post-event impact analysis, and leading onsite delivery including logistical support for attendees demanding a quality experience.