Ross F. Email & Phone Number

👋 Hello, I'm Ross, a tech enthusiast with a passion for building, troubleshooting, and securing computer networks. With a journey that began in 2000, I've worn many hats in the professional world—spanning food service, sales, healthcare, retail, and telecommunications. For the past 17 years, I've thrived as a field technician, installing and troubleshooting a number of products, from cable internet and television to telephone, security, and surveillance systems. I'm currently provisioning and troubleshooting services for Cox Business as an access/transport technician. 🔧- Current BACS candidate at http://sans.edu/ - GFACT, GISF- Nokia Routing Specialist I- Cisco Certified Network Associate (expired)- (ISC)2 Certified in Cybersecurity- Associate of Science, Computer Network Engineering📡 **Telecommunications Proficiency:** Extensive experience in the installation and maintenance of telecommunications services, robust knowledge of infrastructure and operation of telecommunications networks. 🛠️ **Technical Troubleshooting:** Adept at diagnosing and resolving issues across a wide range of technologies.🔒 **Security Savvy:** Well-versed in cybersecurity principles and concepts with a focus on securing data and networks.🌐 **Networking Expertise:** Implementing, and troubleshooting complex networks.💡 **Innovative Problem Solver:** Known for finding creative solutions to technical challenges and adapting to change or unfamiliar situations.💼 **Customer Service:** Solid track record in customer-focused roles, ensuring satisfaction and exceeding expectations.📚 **Continuous Learner:** Committed to ongoing education and staying abreast of industry trends.🚀 My diverse background and hands-on experience have equipped me with a robust skill set for: learning technical concepts, applying knowledge to real world situations, communicating effectively with stakeholders, considering multiple perspectives and delivering on objectives without compromising on values.👾 **Gaming and PC Enthusiast:** I'm a PC gaming enthusiast and enjoy building computers that make sense for their intended purpose and fall within a reasonable budget. Knowledge of gaming systems, hardware, and emerging technologies.🌊 I do go outside occasionally and when I do I prefer to spend my time at the beach or in the pool. In either case, water sports are my main jam.Thanks for visiting and hope to connect, learn more about you and hopefully have an opportunity to collaborate soon!