As DR&C Support Advisor, my role focuses on providing support to Staff, Students and Others in the College Community on matters relating to bullying, harassment, and sexual misconduct. This includes providing information and guidance about the relevant policies, the related processes, exploring people's options, delivery of training and culture-change initiatives, and signposting of additional support services. Key elements of the role include: - Providing impartial information and support around options in relation to resolving issues of a bullying, harassment nature and sexual misconduct.- Supporting informal interventions including Mediation.- Supporting and guiding the reporting person in making a formal complaint if they wish to do so.- Accompaniment of Complainants and Respondents to Investigation Meetings and provision of after-care support. - Signposting and referring individuals to other appropriate support services both within the University and externally.- Keeping accurate records to a safe, secure, professional, and ethical standard. Monitoring of DR&C data to identify trends in issues across the Community. - Providing specialist advice to University and College employees/ students on individual cases of dignity and respect and sexual misconduct, including possible actions to ensure that employees and students feel safe and protected.- Provision of support to the College's Contact Persons and Student Ambassadors. - Liaising closely with other key supports such as Student Advisers, EDI, HR and the Consent Oversight Committee.- Delivery of training relating to bullying, harassment, and sexual misconduct.- Keeping abreast of best practice developments in this area nationally and internationally.

Management of the national, digital Youth Information Chat service which operates five days per week including: - onboarding, continued development, rostering, coaching and support of service Staff- creation and maintenance of the national information depository- development of the service's annual work plan - design and deployment of the services print and social advertising campaigns- stakeholder engagement through coordination and convening of the Youth Action Panels, Steering Group, CEO's Group, Funders, and Staff- identification of opportunities for service innovation, development and addressing emerging issues- representation of the service in national and international fora- production of monthly, quarterly and annual reports Management of the national, text based service's products and platforms including:- triaging, assessment, intervention and escalation of bugs in the tech stack- assessment, intervention and escalation of requests for tech stack improvement and innovation- advocating for the Staff, Volunteer and Service User needs in tech stack developments- change management and planning for amendments to the tech stack- project management of the rebuilding of a new, state of the art platform for the service- development and integration of WhatsApp as a communication channel for Service Users- project management and deployment of a new Learning Management System used for Staff and Volunteer training- creation of internal memos and notes about changes to the tech stack- products in the tech stack include OKTA, OpenLMS, Canvas, Sherlock, Typeform, Salesforce, Periscope, sisense, AWS Databricks, Slack, Notion, Asana, GSuite Chairing of the Resources Committee which oversees all resources, supports and services that are signposted by the organisation including: - coordination of the Resources Committee meetings, project management, process management and overhaul of Resources across the Organisation.

As Digital Services Coordinator, my roles focuses on the Youth Information Chat service's growth and development. Building on the successful pilot of the project, my role aims to bring the service to new heights through:- implementing the service plan.- ensuring staff-coverage of the service.- identifying and actioning on strategic development opportunities.- navigating contemporary issues such as pandemic restrictions and sector funding.- stakeholder engagement (Officers, Committees, Working Groups, Funders, Action Panels).- campaign management on issues such as Grants, Finance, Pride, Education and Volunteering.- enhancing Youth Information through the national partnership of youth organisations and the National Learning Network.- building a database and knowledge-management system for effective, efficient and consistent youth information provision.- engaging with harder-to-reach audiences such as young LGBTI+ people, young members of the Travelling community, and young people living in Direct Provision.- reporting on service progress through monthly, quarterly and annual reports.- ensuring best practice in the service (Data Protection, Child Protection)- recruiting and onboarding of new Youth Information Chat Officers.Youth Information Chat is a free, online, non-judgemental service offering information, advice and guidance about issues that matter to young people. Our expert Youth Information Officers are available via instant chat and email. The service is open Monday to Friday, 4:00 - 8:00 PM.

This was a brand new role to Mental Health Reform, and as such, there was a broad scope to carve out the purpose and mission of the post from the very beginning. Main duties for this position include: - Development of the fundraising and donations for the organisation, galvanising the oversight Committee, creating networks of volunteers and donors, regular monitoring of progress, developing innovative solutions, ensuring legal, ethical and moral compliance, and reporting at various levels of the organisation. - Development and management of all digital communication channels and digital campaigns such as "Reform the Mental Health Act, 2001", "Pre-Budget" and "24/7 Crisis Mental Health Services". - Review and/ or production of policies and procedures in line with best practice and contemporary changes in the communications and fundraising landscapes. - Database management and report production. Outcomes from this role from 2018 to 2019:Diversification of income streams for fundraising and donations. +267% increase in fundraising and donation income. +25% increase in Facebook followers. +120% increase in website users. +274% increase in LinkedIn followers. An organic reach of over 2.5M for campaigns during 2019.An organic reach of over 1.5M across digital channels in Q1 2020. Design, development and roll out of new brand identities for all campaigns. Implementation of greater accessibility of communications (plain language and screen-reader adaptability).

The first priority for this role is to implement, monitor, roll out and drive all activities in relation to the biggest national hospice fundraising event of the year: ‘Ireland’s Biggest Coffee Morning for Hospice Together with Bewley’s.’ In addition to this campaign are the two national hospice fundraising and awareness raising campaigns; Hospice Legacy Campaign and Hospice Sunflower Days .Ireland's Biggest Coffee Morning for Hospice Together with Bewley's 2017 was the 25th year of the campaign with record achievements for it's silver jubilee. The 2017 campaign has raised over €1.7 million for hospice and homecare services across Ireland with every euro raised locally, staying locally (totalling over €35 million raised in 25 years). In 2017, the number of guests increased by over 21%, the number of coffee mornings increased by over 22%, and doubled the number of celebrity Ambassadors. In addition to that, the campaign had a brand refresh and increased it's digital footprint with 400% increase in Twitter Followers, 2 days trending at #1 on Twitter, 28% increase in website traffic. The campaign had it's largest exposure through PR, OOH, print, radio and digital advertising than ever before. The 2017 campaign has been shortlisted in the Transform Awards, National Fundraising Awards, An Post SMART Awards & AIM Awards. This role involves high-level organisation to ensure the success of the national campaigns which are in aid of the hospice and homecare services in Ireland. This will be achieved through acting as an Ambassador of Support Your Local Hospice, creatively developing and implementing the ambitious campaign plans, evaluation of all campaign related tasks, management of 3rd party agencies and acting as a liaison for those involved with the campaigns. www.hospicecoffeemorning.ie & #Coffee4Hospice www.sunflowerdays.ie & #SunflowerDays18

GLEN- the LGBTI equality network strives to deliver positive change for lesbian, gay, bisexual, transgender and intersex people in Ireland. GLEN has many accolades for their work around equality, inclusion and protection against discrimination. My role focuses on the internal and external management of GLEN's communications. At the core of GLEN's communications is advocacy for the LGBTI community, promoting the work that is being done for the community and highlighting the current issues being faced. This is done through a variety of mediums including social media updates, print media, radio and publications. Our communications also focus on fresh and innovative ways to engage with the LGBTI community and our stakeholders by preferring communications which are environmentally friendly to modern approaches to conveying messages. Previous role in GLEN: Events & Communications Officer, focusing on the Workplace Diversity programme. This role focused on the facilitation of events and communications for the Diversity Champions Programme. In doing so, increasing the awareness raising of diversity within the workplace, ensuring inclusivity and protection for LGBT workers in Ireland. The Diversity Champions Programme hosts a series of networking events throughout the year which brings together current and prospective organisations who recognise the benefits of such programmes. The events ranged from small meetings to a large awards ceremony, catering for 30 to 250 people.There are regular communication pieces produced by the Diversity Champions Programme which includes monthly newsletters, information packages, social media content and guides. My role is to ensure that our valued programme champions and potential future champions are up to date with our progress.

My role with GLEN was working on researching the international media coverage related to the Marriage Referendum. This involved finding the publications with the highest circulation in each country and all international LGBT publications, searching their archives for any articles relating to the referendum, creating a database of reports and consolidating the reports for storage. This required extensive knowledge in database searching of international media archives and creating a storage system of the relevant information. My role is one node of the Queer Archive which will house the information relating to the Marriage Referendum.

The Recovery College offers courses covering a range of topics to create a culture of recovery in the community by providing transformative educational courses, resources and creative spaces that are accessible to anyone who wants to learn about mental health recovery.As Co-Facilitator, I assist in the delivery of an 8-week module which centers around discovering our local supports and networks, and to develop a sense of belonging within the community from which people enrich their sense of wellbeing. The module is based on a peer model of informal education using a variety of tools in it's delivery- who knew there were life skills to gain from things as random as spaghetti & marshmellows?For more information about the Recovery College see http://www.recoverycollege.ie/

Catapult Events pride themselves on their ability to devise, design and produce events from concept through to completion. As an intern with Catapult I was working on a range events for clients such as Lidl, Dublin Fashion Festival and the Festival of Curiosity*. My tasks ranged from being an onsite liaison to sweeping up the stages- anything to make the event a complete success!

Comprehensive administration for the recruitment of volunteers in the organisation. I have worked on projects in updating the website content, creation of network databases, recruitment of national and international placements, logistical planning of volunteers and their projects as well as management of our information storage systems.I have been trained in Volgistics and Salesforce which we use for information management.

YesEquality is an organisation which is dedicated to securing a Yes vote in the Marriage Referendum in Ireland, May 22nd.As an intern I am working as part of the mobilisation team to create national awareness of the importance for a Yes vote. We strive for equality through national, regional and local campaigns which I have assisted with. My role requires a range of skills including administration, organisation, logistical planning, relationship building and communication.

This role required high levels of competency with Microsoft Office suites, a wide variety of financial computer systems, extensive administrative skills, numeracy ability and attention to detail. My role primarily focused implementing preventative measures for client data protection, ensuring absolute accuracy with account set-up, quality control across several financial sections and effective communication skills for cohesion with any task at hand.

My roles include greeting customers, clearly and concisely explaining the menu, ensuring their complete satisfaction with their experience.My attention to detail is drawn upon in cleaning the restaurant to the highest standard. As part of my role I also assisted in training of new staff, ensuring they are fully capable of each and every aspect that the job entails. I feel that this position has further enhanced my experience in working as part of a team while maintaining a happy upbeat atmosphere, and also fulfilling the requirements set out by management.

Full administration for applications to the course, financial administration, logstical planning for the course, stock counting and replenishment of stock and dealing with inquiries relating to the course. I was also a teacher; planning and preparation for activities, being responsible for the health and safety of the attendants and ensuring that there is a safe and fun environment for all at the camp.

Responsible for all financial aspects of the congress, dealing with very large sums of money, full administration of paperwork and budgeting for the full event. My communication and delegation skills are imperative within this role to ensure that effective communication with the desired results is achieved.I am also the head of a team who work under my direction in the Sponsorship department, liaising with the team members and prospective sponsors. Relationship building and maintenance were hugely important for this role. Full logistical planning for the 50 volunteers, timetabling, role assignment and attendance.