Ross Graham Email & Phone Number

Vasse, Wa, Au

Charlotte, Nc, Us

Houston, Texas, Us

Houston, Texas, Us

As the Subsea Customer Training Manager, I draw on the combination of my learning & development experience, software expertise and first class communication skills to create bespoke outcome based learning products.Specific tasks:• Plan learning courses including assessments, accreditation and relevant materials. This can include use of Microsoft Project, storyboarding tools, and is always a collaborative process.• Develop and facilitate bespoke project specific subsea outcome based training courses for the Asia Pacific region• Develop and deliver training using Virtual Reality (VR) technology.• Manage training schedules for development and delivery of all customer subsea courses• Advise on training requirements at tender stage• Use e-learning software to develop e-learning modules, online inductions and software simulations• Focal point for internal training at a regional level• Volunteer in GE's "coding for kids" school scheme

Perth, Wa, Au

As the Commercial Support Analyst, I would be responsible for maintaining customer relationships, working with them to understand their needs and ensuring their current solution was the most effective.Specific tasks:• Update CRM information based on information supplied by the customer.• Provide software demonstrations on updates to current products and new offerings • Relate customer needs to the development team for inclusion of new features• Maintain customer relationship with all customers.

Perth, Wa, Au

Instructional designer, Facilitator. As Learning & Development Specialist, I draw on the combination of my learning & development experience, software expertise and first class communication skills to create learning products.Specific tasks:• Plan learning courses including assessments, accreditation and relevant materials. This can include use of Microsoft Project, storyboarding tools, and is always a collaborative process.• Configure learning RDBMS using SQL Server Management Studio • Install and update learning "sandbox" environment using VMware Workstation• Create documentation using MadCap's single-sourcing software, Flare• Administration of LMS and implementation of elearning modules• Develop software tasks and model answers • Brief implementation teams and Regional Managers on new and updated learning sessions• Work within Agile methodology using Atlassian JIRA and Confluence products

Perth, Western Australia, Au

As the Course Coordinator I was tasked with developing the college's own training material, as the course had been run previously by contractors who had not adequate training material.Specific tasks:Deliver units from the Advanced/Diploma Oil and Gas Engineering.Develop current training materialAssess and rule on RPL applications.Establish new and maintain industry relationships between the college and industry

Houston, Texas, Us

As the Training and Development Coordinator I was responsible for administering and developing training for the regions field engineers. I also covered customer training of geoscience courses upon requestSpecific tasksManaging a local decentralised training department for Australia, New Zealand and PNG.Schedule training course as determined by the operations team.Administered the Field Development program though the SumTotal LMS platformDelivering customer training events

Houston, Texas, Us

Rotational coordinator to aid sudden ramp up in business. Acted as coordinator, tech support and rig up engineer

Houston, Texas, Us