Support Manager
Sep 2018 - Jun 2021
AeroLeads people directory · profile
Ben Rossier Email & Phone Number
Boulanger Patissier
4 phones found
area 650, 239, and 408
LinkedIn matched
✓ Verified Jul 2026
4 data sources
Profile completeness 86%
Role
Boulanger Patissier
Location
Austin, Texas, United States
Who is Ben Rossier? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Ben Rossier is listed as Boulanger Patissier based in Austin, Texas, United States. AeroLeads shows phone signal with area code 650, 239, 408 and a matched LinkedIn profile for Ben Rossier.
Ben Rossier previously worked as Support Manager at Creative Market and Customer Service Manager, Evernote Business at Evernote. Ben Rossier holds Diploma Of Education from Auguste Escoffier School Of Culinary Arts.
Profile bio
About Ben Rossier
Ben Rossier is a Boulanger Patissier. He is proficient in Anglais and Français.
Listed skills include Customer Service, World Class Customer Service, Strong Presentation Skill, Os X, and 28 others.
8 roles
Ben Rossier work experience
A career timeline built from the work history available for this profile.
Customer Service Manager, Evernote Business
Driving support excellence for thousand of Evernote Business usersDriving toward live support and fast path user care to improve service level agreementsAdded a new channel of operation (phone) to improve the customer experienceAdded a dedicated chat support for business users to improve the customer experienceDesigned a dedicated team for Evernote Business usersDesigned a new Business specialist role to improve team availability and professionalismLeading the support experience with highest tNPS of the support department
Jan 2018 - Sep 2018
Customer Support Manager
Complete redesign of the support team organization to better support +20M active usersImproved support team technical knowledge and efficiency via mentoring and coaching sessionsImplementation of quality standard and clear metrics expectationsImplementation of service level agreements and support prioritizationConstantly improved Csat score
Jun 2015 - Aug 2018
Jun 2014 - May 2015
Business Specialist
Create and develop strong relationships with business customersDeliver briefings and collaborate with CEO, CFO, and IT departmentDesign complete solutions for small and large businessesFacilitate training and events
Apr 2014 - Jun 2014
Expert
Extensive knowledge of all Apple products and services Deliver a world class customer service and supportTrain and support the rest of the store sales teamFacilitate training and help roll out new processes
Feb 2014 - Mar 2014
Business Specialist
Create and develop strong relationships with business customersDeliver briefing and collaborate with CEO, CFO, and IT department.Design complete solutions for small and large businessesFacilitate training and eventsTeam management of 3 Business Specialists for 4 months
Sep 2010 - Aug 2013
Art Director
Develop the company identity for print and webDesign identity for national websites such as France Info and the National Rugby LeagueDesign interactive tools, banners, interfaces and gamesManaged an internship student for one year
Sep 2009 - Aug 2010
7 education records
Ben Rossier education
Diploma Of Education
Master Hypermédia & Interactivity
Autograf Formation
Integrating Multimedia & Websites
Autograf Formation
Computer Graphics Operator
Autograf Formation
Classe Probatoire
Intuit/Lab
Education record
Ecv École De Communication Visuelle
Social Studies And Economics.
Lycée Evariste De Parny
FAQ
Frequently asked questions about Ben Rossier
Quick answers generated from the profile data available on this page.
What is Ben Rossier's role at their current company?
Ben Rossier is listed as Boulanger Patissier.
What is Ben Rossier's phone number?
AeroLeads has found 4 phone signal(s) with area code 650, 239, 408 for Ben Rossier.
Where is Ben Rossier based?
Ben Rossier is based in Austin, Texas, United States.
What companies has Ben Rossier worked for?
Ben Rossier has worked for Creative Market, Evernote, Apple, and Pix-L Communication.
How can I contact Ben Rossier?
You can use AeroLeads to view verified contact signals for Ben Rossier, including work email, phone, and LinkedIn data when available.
What schools did Ben Rossier attend?
Ben Rossier holds Diploma Of Education from Auguste Escoffier School Of Culinary Arts.
What skills is Ben Rossier known for?
Ben Rossier is listed with skills including Customer Service, World Class Customer Service, Strong Presentation Skill, Os X, Mac, B2B, Human Relationship, and Team Management.
Find 750M verified contacts
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trialPeople with similar names
Check these profiles if this is not the Ben Rossier you were looking for.
View similar profiles
