William Rossi Email & Phone Number

New York, Ny

New York, New York

• Generated weekly sales prospects, formalized outreach strategy, and hosted software demonstrations for prospective clients• Served the Business Development team in creating marketing campaign materials, applying for industry events, and coordinating of Sourcemap website and social media content• Synchronized data on prospective and current clients across internal platforms to generate top-of-the-line user experience

Greater New York City Area

• Executed accurate, objective and high quality social compliance assessments across the United States by implementing all requirements indicated in client specific procedures, auditor training and audits scope.• Documented and reported audit findings/observations in the areas of health and safety, labor ethics, security, environment, and management systems.• Communicated audit results to facility management in a professional, objective, and clear manner.• Verified the effectiveness of corrective actions taken as a result of audit.• Updated country law profiles for the United States in support of the audit process

Remote

• Specialized in customer communication on product construction, sourcing, and transparency for online customer service team• Encouraged brand loyalty by delivering an exceptional online e-commerce experience• Relayed customer feedback on supply chain logistics, product specifications, brand mission, marketing and other aspects of the business

Greater New York City Area

• Creating media assets for social media relevant to site content, including new research, brand pages, site features, membership and additional campaigns. • Monitoring follower activity and other KPIs on a monthly basis, gathering data on engaging posts, and preparing weekly analytics reports• Engaging community members in conversations, sharing relevant industry content, and educating users on transparency, sustainability, and ethics in the fashion industry• Oversight and management of international ambassador program• Worked as Community Engagement Intern from June ’16 to September ’16 and January ’17 to May ‘17

Greater New York City Area

• Relay mid-level optical knowledge to customers and advise in eyewear based on prescription, style, and fit. • Serve as on-site customer service to handle returns, exchanges, and lens replacements with knowledge of administrative systems • Enhance brands social responsibility aspects like frame recycling and partnerships with companies like Vision Spring, that provide business knowledge and optical glasses to communities throughout the world

Greater New York City Area

• Social Responsibility entity on the board to enhance and improve the social responsibility of the Student Government Association • Liaison between students and the FIT President Joyce Brown's Sustainability Council, which serves to promote and advise the President on sustainability matters on campus including the planning and organizing of the annual Sustainable Business & Design Conference.• Promoted and supported student-led initiatives to bring FIT toward a fully sustainable and zero waste college campus• Collaborated with leaders of sustainability on campus and plan a cohesive message and mission for students who want to bring positive change to campus and our community• Campus Ambassador for Fashion Revolution, a global volunteer-led campaign to educate consumers on the damaging effects of the current fashion industry and ask brand directly "Who Made My Clothes?"• Organized, planned, and promoted events during Sustainability Awareness Week, each semester, and Fashion Revolution Week, annually in April to educate students on sustainability in their lives and in the fashion industry.

New York, Ny

• Actively mediate resident issues while maintaining interpersonal relationships and working to facilitate a community among floor residents.• Responding to group and individual needs, while managing administrative tasks, instructing, and following protocol.• Marketing, developing, and leading student centered hall programs to promote social, education, diversity, health, emotional, understanding and growth.

Chelsea Market - New York, Ny

• Interacting with customers and colleagues while assigned to specific tasks• Implementing the company’s exceptional customer service policy to every guest resolving customer issues and disputes• Skilled at operating computerized cash registers, scanners and affiliated POS system• Cash Wrap Lead - supervising cash register operations and supporting team members with customer interactions

Greater New York City Area

• Created media assets made for social media relevant to product releases, new research and other campaigns including #IAMJUST, and 30-day crowdfunding campaign that raised over $30K• Scheduled relevant articles, content and updates from JUST & ethical fashion network• Responded to comments and engaged in conversations with users via social media• Monitored follower activity and other KPIs on SM monitoring template on a monthly basis, gather data on engaging posts and prepare report with example posts

Babylon, New York

• Assuring the children (ages 5-6) were cared for and followed routine schedules• Communicating with parents, guardians, colleagues, and supervisors • Managing the organization, cleanliness, and planning of art & crafts department• Worked two summers, from July - August

Lindenhurst, New York

• Experience with customer service, training, and quality control• Training new staff members on the polices, procedures, and tasks of the position• Developed Microsoft Excel files to efficiently document and explain the pertinent data for bakery products, such as prices, shelf life, and allergy information, in order to increase productivity and knowledge of inventory

Bachelor'S Degree, International Trade And Marketing For The Fashion Industries

Minors in Ethics & Sustainability, International Politics, and Economics.

Associate Of Arts And Sciences (A.A.S.), Fashion Merchandising Management

Activities and Societies: Member of The Sustainability Council Runway 27 – Vice President (2015), Public Relations Creative Director.

Education record

Activities and Societies: Student Council, Gay Straight Alliance, Class Council, Principal's Leadership Council, Peer Leadership, Business.