Ross James Email & Phone Number

Derby, GB

Build and develop relationships with external stakeholders, to increase opportunities, skills and knowledge of students and recent graduates, with a focus on the College of Health, Psychology and Social Care.

To work as part of the Student Employment Agency team in order to provide part time, temporary opportunities to University of Derby students and recent graduates. Develop and build relationships with internal and external stakeholders of the university, driving income generation and meeting clients' staffing requirements.

Seconded to the ESF DRIVEN Project in order to develop relationships with external clients to result internship and graduate roles, achieving objectives of 160 graduate roles and 280 internships. Ensuring compliance procedures were achieved and targets were met.

Sydney, Australia

• Provide advice and guidance to a variety of students from all backgrounds and nationalities enrolled in the courses and programs offered by the Faculty of Engineering via phone, email, CRM and face to face.
• The University integrated to a new 3-semester calendar which resulted in issues for student enrolment selection, as a result I created program plans for all degrees to advise students what course to undertake in each.
• The University integrated to a new 3-semester calendar which resulted in issues for student enrolment selection, as a result I created program plans for all degrees to advise students what course to undertake in each.
• Management of potential graduate check, by using created program plans to ensure students are on track to graduate by calculating honours class and reporting this to the graduation team.
• Liaising with academics to overcome students’ complex matters. Show less

Sydney, Australia

• Working within a marketing campaign which aimed to achieve higher enrolments rates through use of a business process, contacting customers (inbound) regarding course enquiries and general enquiries, following up with.
• Through desire to learn more about sales reporting, I actively took on more responsibility to report sales statistics, resulting in my promotion to team leader.
• Reviewing contact… Show more
• Reviewing contact processes in order to resolve issues as to why contact rate were low, implementing these changes in which we consistently achieved top Contact Centre in NSW State, reporting key statistics to sales.
• Leading, coordinating and delegating tasks based on priority, recruiting suitable candidates for outbound team to improve enrolment rates.
• Creating and analysing processes to assist during an organisational change/restructure.I progressed within the role, and began to lead the team. I was therefore responsible for delegating workload to myself and the.

Market Harborough - Leicestershire

• Administration of the HR email inbox, responding to any queries from inside or outside the company, maintaining all HR data, including a full audit of company files to certify the legality of all employees.
• Establish relationships with universities and their students for future student recruitment, managing the recruitment cycle from application to assessment centre to selection.
• Review and update all company job descriptions, advertising vacancies where possible, arranging and… Show more
• Review and update all company job descriptions, advertising vacancies where possible, arranging and conducting interviews. Upon hiring new staff, I conducted new employee induction programmes, introducing new employees.
• Creation and management of new company-wide spreadsheet to measure sales team performance, reporting on weekly and monthly sales KPI’s in order to improve sales and behaviours and reporting to senior sales manager and.
• Visit existing and potential customers with senior sales staff to manage/acquire business. Show less

Bachelor Of Arts (Ba), Ba Business Management & Economics, First Class Honours Degree

Final Year: Research Project, Industry/Corporations/Government, Investment Portfolio Management, Leadership and Employability, Managing.

A-Levels

Activities and Societies: School Football Team A-Levels: Business Studies, IT and Economics gaining B,B and C respectively.

Gcse

Activities and Societies: School Football Team, School Cricket Team, School Council, Prefect 5 years at Murray Park Community School.