Lead Consultant
CurrentLaunching Clarity Counts, a business enabling small service businesses to achieve operational excellence as a competitive advantage.My solutions: * People: your team are your most important resource. We'll empower them to make good decisions, every day – clearly defined roles and expectations, skills development that delivers results, performance management.* Processes: we'll build, document and implement processes that are streamlined and adaptable – operational processes, project management, managing risks, supply chain, inventory, and costs.* Tools: we'll use technology smartly (including tools like AI) to enhance and then automate processes – selection, design and implementation, knowledge management, data management, analysis and reporting.* Strategy & planning: we'll make sure your strategy and objectives are clear, and make plans to deliver them - connecting your strategy to your operations, business and operational planning, sound and informed decision-making.* Product & customer: we'll track all your customer touchpoints, and design products that deliver better value to them – product and service design and innovation, capacity and profitability analysis, customer journey mapping.
