Ross Maher Email & Phone Number

Blackheath, Nsw, Au

Melbourne, Victoria, Australia

Melbourne, Victoria, Australia

Melbourne, Victoria, Australia

Bringing together more than 10 years of product, system and technology design and development experience to make digital transformation easy and cost effective for your organisation.Clients include StartSomeGood and FitzroyIT.

Australia

Twenty Five Doors is a wine & tourism tech business partnering with wineries and tourism regions to improve the entire tourism experience for visitors and make it easier for wineries to create and market their cellar door experiences to the people that most want them.In partnership with our Solution Architect and remote dev team, I designed and project managed the development a 3 sided marketplace (B2C, B2B and B2B2C) SaaS Regional Tourism Management platform.• Product Owner including all stakeholder consultation, VoC, tech roadmap, feature prioritisation, testing and acceptance• Project Manager of the end-to-end development of a SaaS marketplace• Piloted platform in four regions over 18 months with 131 wineries and ~2000 tourists o 75% of wineries voluntary registered to participate in the pilot o 66% of wineries created a unique, bookable experience o 8.7% membership conversion• Innovation Specialist: introduced innovative new ideas for membership loyalty, regional dispersion and management, visitor servicing, wine clubs, and wine events, most notably the "Wine Walks" as part of the Melbourne & Sydney Good Food Wine Shows.Following the challenges of 2020 for the tourism industry and personal challenges of 2019, I have decided to pause the development of Twenty Five Doors. I don't yet know what the future will hold, but the core opportunity still exists and I am still passionate about solving the regional tourism challenge which I have come to see as a Wicked Problem in its truest sense.

Melbourne, Australia

Following three years leading Creativity Australia I moved into a part-time role overseeing the business model and digital transformation to grow and expand the organisation and provide direction to our main social inclusion program, With One Voice. • Strategic Product Owner: Designed transformation roadmap and customised MS Dynamics environment to integrate all business functions and achieve significant automation • Project manager: Established and led cross-disciplinary teams to implement transformation roadmap including IT infrastructure, process documentation, e-learning and induction programs.At the end of the nearly 8 years with Creativity Australia, I am very honoured to have initiated, led and successfully implemented a new strategy and business model transformation to take the organisation from traditional charity to social franchise. Without increasing the organisational cost-base, when I left, the organisation had: • doubled the number of programs being delivered (11 to 24 and still growing),• tripled the beneficiaries (~400 to 1300 and still growing), and • increased the net cash position by ~40%.

Melbourne Area, Australia

Creativity Australia is building a happier, healthier, more inclusive nation. We bridge the gap between people experiencing disadvantage and those more fortunate through group singing. We build supportive networks helping people connect to brighter futures. Together, we change the world… one voice at a time.Over three years I led the organisation to develop a model to scale the successful With One Voice program; developed Sing for Good as a new peer-to-peer and crowd-funding platform; initiated and managed a end-to-end systems upgrade that bought together multiple disparate systems into one, defined and built the key metrics, reporting, introduced online membership payment and significant automation; strengthened Board reporting and governance, including dramatically improving our financial audit results; worked with multiple major Trusts & Foundations to secure funding for critical projects; and oversaw the transition of control of the organisation to a new CEO.

Melbourne, Australia

The Incuvator was a new innovation incubator model aimed at assisting manufacturers innovate through design thinking and connecting them ideas of young people in their second and third year of design, commerce and marketing degrees. Unfortunately we couldn't get the Incuvator off the ground, but it proved to be a significant training ground for the trials and tribulations of a start-up and providing key learnings to develop the business models, systems and processes required to scale. It also gave me very interesting insight into working in the very competitive and traditional sectors of manufacturing and university education.

Melbourne, Australia

Starting at the 2012 Conference at the Volunteer Manager and Assistant co-ordinator, since 2013 I have provided feedback and support to the Creative Innovation team on all aspects of the conference from program design, to speakers, partners and, once again, the volunteers!

The core business of Build21c is the provision of specialised project planning services. Its guiding philosophy is that ‘successful projects = successful business’, and it works with teams to ensure their projects are effectively planned and managed so they have the greatest chance of success. Build21c has developed an innovative and rigorous set of processes for each specific stage of a project and delivers them to project teams through interactive workshops. Used individually or bundled together, the "Project Workshop Series" creates a successful project culture and business success. Build21c also provides research services to complement the projects your business is undertaking. It ensures you have the best insight and intelligence for project success. As part of our research we can make recommendations on strategy, government policy, and business, industry or market development. We have specific expertise in the building industry, public policy, Life Cycle Assessment (LCA), climate change and sustainability.Build21c was started in 2009 based on my vision that engineers would solve many of the challenges facing the world today, but that management of these technical skills required new thinking. These ideas have been evolving since I first encountered them during my Masters of Project Management, and I have combined them with personal experiences managing industry and academic research to create the “Project Workshop Series". I call it ‘the other way to plan projects’: rather than identifying the tasks required to deliver the outcome, assigning them resources and setting deadlines, I use external influences to increase resources and maximise time. This overcomes the 'siloed organisation' by getting all team members to understand not only how their work can be impacted by external influences, but how they can actively use those influences to improve their outcomes.

A very broad role that gave me experience across many areas of the building industry. This included a $2m academic research project, political advocacy and strategy, carbon management, industry development and social media.I represented Think Brick Australia on many boards, working groups and advisory panels including: - Australian Sustainable Built Environment Council (ASBEC) and chaired ASBEC’s zero emission residential task group; - The Building Product Innovation Council (BPIC) Board and LCI project technical and policy guidance committees; - National Standards development committee for Eco-labelling standards for building materials; - Built Environment Industry Innovation Stakeholder Committee; - NatHERS Skills development workshop for assessors- Green Building Council of Australia (GBCA) stakeholder groups

Managed NSW Business Chamber policies for climate change, sustainability, water, innovation, infrastructure, industry and regulatory reform.Initiated the Chamber's involvement with the climate change and sustainability issues, and establishing them as a voice for small and medium enterprises on the issues.

Canberra, Australian Capital Territory, Australia

As part of the graduate program, I had the opportunity to learn about defence policy and most importantly, systems and processes. After the 12 month graduate program, I worked in DMO for nearly two years on the workforce planning team. As part of this team I was introduced to the challenges of project management within the military environment, the nuances of workforce management, and most significantly, systems thinking and process mapping.

Master, Project Management

Scalable And Saleable, Entreprenuerism

The Scalable and Saleable was a monthly one-day intensive training program to offer business owners a place to receive practical education.

Post Graduate Diploma, Public Policy And Management

Bachelor Of Arts, Politics, Spanish

Education record