Ross May Email & Phone Number

Missoula, Montana, United States

• On Call 24/7/365. Holidays & Weekends forbidden• Fifteen-minute Response Time required for all Issues• Maintained Equipment Inventory Controls & Policies• Managed Daily Schedule, Travel, Vehicle, $50,000+ in Van & Crash Site Inventory• Managed all aspects of IT Hardware, Software & Network for 13 separate Stores in MT• Managed Scales & Weights at all Stores, as well as yearly Certification• Maintained Network, Data & Intellectual Property Security• Detailed Daily… Show more • On Call 24/7/365. Holidays & Weekends forbidden• Fifteen-minute Response Time required for all Issues• Maintained Equipment Inventory Controls & Policies• Managed Daily Schedule, Travel, Vehicle, $50,000+ in Van & Crash Site Inventory• Managed all aspects of IT Hardware, Software & Network for 13 separate Stores in MT• Managed Scales & Weights at all Stores, as well as yearly Certification• Maintained Network, Data & Intellectual Property Security• Detailed Daily Reports and Weekly Meetings with Supervisor & Executive Team• Converted Grocery Chains into our Company Network & IP across the Nation• Travel required to install, equip, manage & train new Grocery Chains• Provided Support to Third Party Clients, Store Employee's & Store Customers• Required 3+ years Knowledge & Experience of all Technology within Stores• Provide complete recoverability of systems & applications Show less

Missoula, Montana Area

• Managed/repaired BDR with Storage Craft & other Disaster Recovery Tech• Managed & repaired Network, Hardware & Software for Clients• Maintained working relationships with a variety of Companies & Clients• Managed all aspects of IT for Clients; Security, Networking, Backups, Hardware, AV, etc.• Worked with Coworkers and provided elevated Support and quick Resolutions• Managed and implemented Automated Patching for Client Devices• Provided calm & clear mitigation for… Show more • Managed/repaired BDR with Storage Craft & other Disaster Recovery Tech• Managed & repaired Network, Hardware & Software for Clients• Maintained working relationships with a variety of Companies & Clients• Managed all aspects of IT for Clients; Security, Networking, Backups, Hardware, AV, etc.• Worked with Coworkers and provided elevated Support and quick Resolutions• Managed and implemented Automated Patching for Client Devices• Provided calm & clear mitigation for Client Issues, resolving them in a timely manner• Required to travel to Client Sites, local and non-local• In depth knowledge of CUCM Hardware & Software Management Show less

Greenough, Montana

• Executive IT Administrator for the Company• On Call & required to travel for Emergencies• Repaired and Managed all Hardware, Software & Licensingo AV/PA, Security Systems, Network, Desktops, POS, etc.• Managed large Network, Security, VPN, VoIP, GPO, AD, etc.• Provided support for Coworkers, Executive Staff & other Companies • Worked in tandem with Offsite, 3rd Party IT Support Company• Employed & managed Companies for various tasks; Terminating, Install, Events… Show more • Executive IT Administrator for the Company• On Call & required to travel for Emergencies• Repaired and Managed all Hardware, Software & Licensingo AV/PA, Security Systems, Network, Desktops, POS, etc.• Managed large Network, Security, VPN, VoIP, GPO, AD, etc.• Provided support for Coworkers, Executive Staff & other Companies • Worked in tandem with Offsite, 3rd Party IT Support Company• Employed & managed Companies for various tasks; Terminating, Install, Events, etc.• Worked with Executive Staff on new Buildings, Network, Upgrades, etc.• Negotiated with Companies about possible upgrades for Business• Managed AV/PA Equipment for Special Groups and Events• Required to manage multiple Companies, Employees & IT Property daily Show less

Missoula, Montana Area

• Hired as Assistant Estimator & IT Management• Completed and delivered state and federal contracts for GC and Abatement Jobs• Provided IT assistance for co-workers and IT Manager• Communicated with customers and co-workers to achieve job completion• Drove company vehicles and maintained/used company equipment• Assisted on GC Carpentry remodels and new projects• Demolition and Hazardous Materials Abatement (Asbestos, Mold, etc.)

Missoula, Mt

Assisted Students and Staff with a variety of Computer, Email, Black Board & Access Issues. Had no Daily Duties, other than to wait for Staff or Students in need of Technical Assistance. The University migrated over to Office 365 & Black Board during my Employment. Due to this Migration, most of my Duties were focused on accessing Black Board and migrating Email Data to the new Office 365.

Redmond, Wa

• Removed outdated server farm hardware, installed new hardware/software onto the server farm and Microsoft Studio network.• Required knowledge of servers and Microsoft Server software, while working with team to get daily install and maintenance duties accomplished.• Connected new hardware to the Microsoft campus network as well as day to day maintenance of hardware/network issues. • Required knowledge and ability to troubleshoot a variety of problems that occurred… Show more • Removed outdated server farm hardware, installed new hardware/software onto the server farm and Microsoft Studio network.• Required knowledge of servers and Microsoft Server software, while working with team to get daily install and maintenance duties accomplished.• Connected new hardware to the Microsoft campus network as well as day to day maintenance of hardware/network issues. • Required knowledge and ability to troubleshoot a variety of problems that occurred daily.• Worked with the audio and video broadcasting equipment in partnership with CNBC, troubleshooting broadcasting issues associated with the studios production. Show less

Missoula, Mt

• Assisting students with a wide variety of computer related problems.• Configuring wireless on Mac, Windows, & Linux OS.• Defused stressful situations & calmed students in order to work with them.• Troubleshoot malicious software problems.• Installation/Update of virus protection.• Troubleshooting hardware/software problems that students may encounter.• Prepare/maintain projectors and printers for faculty.• Use of Track It software to log activities and to schedule… Show more • Assisting students with a wide variety of computer related problems.• Configuring wireless on Mac, Windows, & Linux OS.• Defused stressful situations & calmed students in order to work with them.• Troubleshoot malicious software problems.• Installation/Update of virus protection.• Troubleshooting hardware/software problems that students may encounter.• Prepare/maintain projectors and printers for faculty.• Use of Track It software to log activities and to schedule work orders. Show less

Computer Science, Networking, Machine Language & Programming

Bachelors, German Language And Culture

Computer Technology, System, Networking, And Lan/Wan Management/Manager