Ross Oncale, Mba Email & Phone Number

Pittsburgh, Pennsylvania, Us

In my current role, I direct Customer Engagement teams in cultivating client relationships, delivering individualized projects in alignment with overarching objectives and requirements. I partner with cross-functional teams to develop and implement strategies in meeting and exceeding established financial and performance metrics. I also lead geographically diverse teams across the US and Canada, ensuring delivery of cohesive client experiences and goal achievement.• Identify key growth opportunities, developing new business in untapped markets, as well as expanding existing client accounts.• Leverage data analysis to provide playbook outlining current landscape and deliver actionable recommendations in future decision-making.• Support NDA and contract negotiation, as well as development of customer-specific pricing structures.

London, England, Gb

In this role, I spearheaded daily operations for a team of 150 employees and 30 direct reports, leading product manufacturing, service delivery, and realization of financial budgets based on key performance metrics and objectives. I administered training, product and market channel education, and team leadership to cultivate highly effective teams. I also monitored workflow to maintain compliance with HSE, industry, and government regulations.• Championed on-going process improvement initiatives to drive organizational growth and expansion.• Delivered accurate forecasting of production requirements, mitigating costs and constructing process flows to ensure budgetary adherence.• Authored training materials, job instructions, safety analyses, risk assessments, and change processes.• Served as representative for certifications and licensure, including ISO 140001, ISO 9001, ISO 18001, and API Q1, among others.• Oversaw the full operations of the facility including Procurement, Supply Chain, Administration, Sales, Manufacturing, & EH&S

London, England, Gb

In this role I led a team of 20 inside sales representatives managing various global customers and product types. Played a leading role in developing a centralized list price structure for global customer base. Increased revenue & profitability year over year, by revamping the order book & product mix. Responsible for key business decisions, process mapping, & negotiations of contracts. Managed my own customer portfolio in addition.

London, England, Gb

In this role, I was the lead inside sales representative responsible for a large customer base. The customer accounts included our top End User & OEM customers. During this role, I was responsible for understanding print part manufacturing, well schematics, & various specifications including industry, legal, & customer specific. Worked closely with the cross functional teams to coordinate & organize process & delivery schedules.

Executive Master Of Business Administration

Bachelor Of Arts In Government