Directed and administered sales strategy and operational activities for 80 sales professionals, focusing on Public Sector, Enterprise, and SMB sectors. Spearheaded growth initiatives, retention efforts, and business development activities to achieve revenue objectives. Offered strategic direction and leadership to direct desk sales team. Fostered positive and collaborative team culture, promoting motivation and engagement.

2019 - In Numbers:Total Contract Value - £26M - 126%Revenue £29M - 100%Employee Engagement - +85NPS - +36Leading a sales department of desk based account managers and account support executives across Enterprise sales. Heading up a department of 32 desk based sales people across three different teams. Creating new operational procedures to support new customer acquisition strategy.• Responsible for £24M Account Revenue PA / £16M Total Contract Value - Supporting 1,100 Enterprise customers• Driving a consistent approach across all desk based sales in Enterprise Account Management• Developing structure and strategy of the Enterprise Desk Department• Working cross-functionally – Enterprise Sales, Marketing, Commercial, Finance, Presales, Billing and Collections and People teams.

Sales operational lead for Business Network Solutions department. Working on a specific products and integrating these into our customer base. Working as a business point of contact and escalation for a number of key partners, including Cisco, Meraki, Servassure and Comstore.- Driving operational improvement across VMB.- Integrating team work on Salesforce.com.- Leading a team of 10 people to drive growth in SoHo/SME sales of BNS.- Selling Circa £2M Total contract value of networking products.

Sales Lead for business wide sales transformation project supporting growth and business improvement. Tasked with setting up a Sales Transformation programme, working across all sales divisions reporting into Executive Sales Director.Integrated a sales mobilisation project for all field based sales and sales management or iPad's.- Integrating Salesforce.com to sales department- Adopting TAS and Miller Heiman Sales Methodology- Started development of business wide Sales Academy

SoHo/SME Lead for Virgin Media Business.Led all Telesales for Virgin Media Business for a 6 month interim basis. Across inbound, outbound and desk based account management - Enterprise and Public Sector.Leading and managing 6 sales teams, 104 people.Responcible for - £100 Million Accounting Revenue and £35 Million Acquisition

Managing 11 Desk Based Account Managers and 7 Education Account ExecutivesSupporting 1,500 Education, Health, Local Government and 3rd Sector Customers 2012 : 134% to Acquistion and 108% to Account RevenueCustomer Experience Focused

Key Responcibilities:Managing 8 Desk Based Account Managers650 Managed Accounts - Supporting 1,400 Public Sector CustomersFocus on Growth, Retention, Cross Sell/Up Sell, Referals and Customer ExperienceIncluding: Education, Health and Emergency Services, Employment Services, Unions

Key Achievements:• Finished 103% to Annual Billed Revenue Target• 130% to New Business Target

Key Achievements:• Finished over target for the year at 124%, closing over £220,000 Contract Value