Peter Ross Email & Phone Number

Whitby, On, Ca

Whitby, On, Ca

Toronto, Ontario, Canada

Supporting the business as a whole with our new ERP - Microsoft Dynamics "D365"; partnering with all verticals to help identify opportunities where we can develop new processes which leverage the system to help drive the business forward.

Toronto, Ontario, Canada

Toronto, Canada Area

Toronto, Ontario

Creation, development, and implementation of store operating policies and procedures and communications. Develop and manage store level incentive programs to help influence and foster value creating behaviours. Participate in the development and maintenance of store training materials and programs. Partner with the IT team in the ongoing enhancement of existing point-of-sale network to support field teams. Oversee banner specific customer satisfaction program and measurements. Development of… Show more Creation, development, and implementation of store operating policies and procedures and communications. Develop and manage store level incentive programs to help influence and foster value creating behaviours. Participate in the development and maintenance of store training materials and programs. Partner with the IT team in the ongoing enhancement of existing point-of-sale network to support field teams. Oversee banner specific customer satisfaction program and measurements. Development of labour reporting tools and payroll matrix to assist field teams with labour management. Show less

Pickering

Logistics Leader within the Target Store helping to implement and monitor replenishment process on the Sales Floor and Back Room. Provide actionable feedback to Logistic Team Members while leading, teaching, and coaching Leaders at the store level. Is an expert and is purposeful in solving problems. Act as Leader on Duty, responsible for all store operations on a rotating basis. Partner with Store Team Leader on store performance of operational goals and logistic tasks, recognizing success… Show more Logistics Leader within the Target Store helping to implement and monitor replenishment process on the Sales Floor and Back Room. Provide actionable feedback to Logistic Team Members while leading, teaching, and coaching Leaders at the store level. Is an expert and is purposeful in solving problems. Act as Leader on Duty, responsible for all store operations on a rotating basis. Partner with Store Team Leader on store performance of operational goals and logistic tasks, recognizing success and providing actionable feedback. Show less

Toronto, Canada Area

- Reached out to marketing and advertising experts, brainstormed within the company to seek opinions and collaboration on a new rebrand used throughout all marketing pieces.- Negotiated a corporate sponsorship alliance with SickKids Foundation to establish and show community spirit and commitment.- Implemented social media campaign including Facebook and Twitter to communicate the new brand and messaging, contributing to a 50% elevation in gross revenue within 3 months.- Provided… Show more - Reached out to marketing and advertising experts, brainstormed within the company to seek opinions and collaboration on a new rebrand used throughout all marketing pieces.- Negotiated a corporate sponsorship alliance with SickKids Foundation to establish and show community spirit and commitment.- Implemented social media campaign including Facebook and Twitter to communicate the new brand and messaging, contributing to a 50% elevation in gross revenue within 3 months.- Provided operational leadership and direction as the company grew from 5 to 11 corporate and franchise stores while streamlining procurement and vendor management. Show less

Toronto, Canada Area

- Managed the implementation of a new retail sales training program including training and coaching process for field managers.- Handpicked to tackle loss prevention issues taking ownership for the Loss Prevention Team. Evaluated the existing practices implementing changes to maximize the operation with an emphasis on upgrading CCTV technology and staffing realignment.- Strengthened the availability of the company to maximize multi-vendor requests to pitch multiple programs as company… Show more - Managed the implementation of a new retail sales training program including training and coaching process for field managers.- Handpicked to tackle loss prevention issues taking ownership for the Loss Prevention Team. Evaluated the existing practices implementing changes to maximize the operation with an emphasis on upgrading CCTV technology and staffing realignment.- Strengthened the availability of the company to maximize multi-vendor requests to pitch multiple programs as company underwent 10 years of growth in total net revenue and EBIDTA.- Developed a reputation for the ability to extract costs and strengthen internal processes without impacting customer service.- Solidified accountability conceiving and implementing store-based audit programs.- Actively engaged in changes to store design, visual merchandising, fixture layout and store-in-store concepts, working in partnership with internal stakeholders and external consultants to maximize selling space and brand positioning. Show less

- Introduced compelling store incentive programs focusing on the 4th quarter measured on categories with an immediate impact and accountability.- Instigated and managed the Mystery Shop Program designed to reinforce staff compliance and customer engagement with Blockbuster standards and provided measurements to boost new program launches.- Pivotal in the ongoing development and enhancement of existing point-of-sale network- Key influencer during the development of the Canadian… Show more - Introduced compelling store incentive programs focusing on the 4th quarter measured on categories with an immediate impact and accountability.- Instigated and managed the Mystery Shop Program designed to reinforce staff compliance and customer engagement with Blockbuster standards and provided measurements to boost new program launches.- Pivotal in the ongoing development and enhancement of existing point-of-sale network- Key influencer during the development of the Canadian Merchandise Management System, a major step to separating the Canadian business from the US parent in merchandising systems. Show less

- Authored and implemented a revised Canadian Standard Operating Procedure Manual sourcingand securing participation from functional Head Office departments and store level employees.- Parachuted in as the Logistics Manager overseeing the day-to-day operations of the third-party provider.- Directed the selection of a vendor for a standardized store uniform, working with the Marketing Team to ensure brand standards and the deployment of new uniforms across retail stores.