Ross Ruan

Ross Ruan Email and Phone Number

Executive Management
Ross Ruan's Location
Changning District, Shanghai, China, China
Ross Ruan's Contact Details

Ross Ruan work email

Ross Ruan personal email

About Ross Ruan

strategic and consultative planning skill, cross-cultural relationship building, team facilitation, hospitality management, and organizational insight will be continually challenged. I aspire to senior management responsibility and seek a company that embraces growth and change, where increased levels of responsibility offered those with demonstrated potential.

Ross Ruan's Current Company Details

Executive Management
Ross Ruan Work Experience Details
  • Zuper Data Index
    Sr Director Of Hr
    Zuper Data Index Jun 2020 - Jun 2023
    Business performances
  • Airia Lodging Intelligence
    Co-Founder & Gm
    Airia Lodging Intelligence Jun 2017 - May 2020
  • Greenland Hotel And Tourism Group
    Cluster Hrd
    Greenland Hotel And Tourism Group Dec 2016 - Apr 2017
    Shanghai, China
    Responsible for 3 hotel pre-openings as a cluster.
  • Carlson Rezidor Hotel Group
    Director Of Hr - Radisson Blu Shanghai Hongqiao
    Carlson Rezidor Hotel Group Nov 2015 - Dec 2016
    Shanghai City, China
    A Pre-opening flagship in Radisson Blu brand with 440 keys in operational 80K sqm.in this 12-month period, have set all frameworks for HR and Training and ready for the opening.
  • Accor
    Hrd
    Accor Jul 2015 - Nov 2015
    Shanghai, China
    Responsible for HR functions in newly setup of alliance of Accor and Hua Zhu.
  • Millennium Hotels And Resorts
    Director Of Hr - Grand Millennium Hotel Shanghai Hongqiao *5
    Millennium Hotels And Resorts Oct 2012 - Jul 2015
    Shanghai City, China
    a 7 year old hotel with 369 guest rooms needs strategically working out for desired results as HR concerns.
  • Accorhotels - Pullman Shanghai Skyway 5*
    Director Of Hr
    Accorhotels - Pullman Shanghai Skyway 5* Oct 2010 - Oct 2012
    Shanghai City, China
    a re-branded hotel with 654 rooms. Much harder for management to pull everything back to the right track to meet Pullman standards.We know what guest wants, we work even harder to make guests feel right and welcome.
  • Guoman Hotel Shanghai - Guoman Uk (Pre Opening)
    Director Of Human Resources
    Guoman Hotel Shanghai - Guoman Uk (Pre Opening) Oct 2009 - Oct 2010
    Shanghai City, China
    joined 8 months before its opening, a 442 room hotel, it was the first time this UK brand to launch in Asia.It was the most exciting and enjoyable time while working to set up the HR team and develop all HR related policies and procedures under the guidance from Guoman UK. Happily that all HODs were indentified and confirmed two and half months after i joined.
  • Ihg® - Holiday Inn Jingxiu Pudong 4*
    Director Of Hr
    Ihg® - Holiday Inn Jingxiu Pudong 4* Jun 2009 - Oct 2009
    Shanghai City, China
    Joined at pre opening for this 320 room hotel and set up the HR team including all HR functions and related policies. 6 weeks after joining and 2 weeks before its opening, left for Guoman hotel, due to the very bad time the owning company created for the hotel management.Caution: be minded before deciding working for/with Da Hua company as your owner
  • New Development Group
    Director Of Operations @ Head Office
    New Development Group Apr 2007 - Jun 2009
    Shanghai City, China
    developed an agreement for hotel management under Marriott brand in Changfeng area, and i/c overseas and joint venture businesses for turnover of 100 mio RMB a year.
  • New Development Group
    Deputy General Manager I/C Hr & Rooms
    New Development Group Jun 2004 - Mar 2007
    Shanghai
    a local 4* hotel that time (is 5* hotel now) with 311 large guest rooms. i/c Rooms including Security, HR and Engineering.
  • Ihg® - Crowne Plaza Shanghai 5*
    Director Of Hr
    Ihg® - Crowne Plaza Shanghai 5* Jan 1998 - Jun 2004
    Shanghai City, China
    designed competences based performance appraisal system and developed career plans for associates to grow.and big part of my job was in improving service quality and customer experience and I achieved goals to remain the hotel one of the best in the town.
  • Ihg® - Crowne Plaza Shanghai 5*
    Front Office Manager
    Ihg® - Crowne Plaza Shanghai 5* Aug 1996 - Jan 1998
    Shanghai City, China
    re-join this hotel after coming back from States to take the FOM position managing 111 FO staff incuding Executive floor/Lounge and Reservation in this 496 rooms hotel.
  • Auto & Food Services Inc. Pa/Usa
    Business Director
    Auto & Food Services Inc. Pa/Usa Nov 1990 - Jul 1996
    New Hope, Pa, Usa
    owned and operated small businesses in States, a 125 seat Chinese restaurant and a garage in New Hope Bucks County, PA
  • Ihg® - Crowne Plaza Shanghai 5* (Pre Opening)
    Afom
    Ihg® - Crowne Plaza Shanghai 5* (Pre Opening) Apr 1990 - Nov 1990
    Shanghai City, China
    Joined pre-opening team. assist FOM to set up FO team and i/c reception, reservation, concierge and lobby managers for this 496 rooms hotel
  • Sheraton - Sheraton Huating Hotel & Tower - Itt Sheraton 5*
    Lobby Manager
    Sheraton - Sheraton Huating Hotel & Tower - Itt Sheraton 5* May 1986 - Apr 1990
    Shanghai City, China
    Joined pre-opening team. The first international hotel in Shanghai with 1008 guest roooms which started my career in 5 star hotel.

Ross Ruan Skills

Hotel Management Pre Opening Hospitality Management Hotels Hospitality Industry Rooms Division Hospitality Resorts Front Office Food And Beverage Restaurants Yield Management Restaurant Management Employee Relations Mentoring Of Staff Training Coaching Recruiting Human Resources Management Property Management Systems

Ross Ruan Education Details

Frequently Asked Questions about Ross Ruan

What is Ross Ruan's role at the current company?

Ross Ruan's current role is Executive Management.

What is Ross Ruan's email address?

Ross Ruan's email address is ro****@****ail.com

What schools did Ross Ruan attend?

Ross Ruan attended University Of Central Lancashire, University Of Pennsylvania.

What skills is Ross Ruan known for?

Ross Ruan has skills like Hotel Management, Pre Opening, Hospitality Management, Hotels, Hospitality Industry, Rooms Division, Hospitality, Resorts, Front Office, Food And Beverage, Restaurants, Yield Management.

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