Ross Ruan work email
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Ross Ruan personal email
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strategic and consultative planning skill, cross-cultural relationship building, team facilitation, hospitality management, and organizational insight will be continually challenged. I aspire to senior management responsibility and seek a company that embraces growth and change, where increased levels of responsibility offered those with demonstrated potential.
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Sr Director Of HrZuper Data Index Jun 2020 - Jun 2023Business performances
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Co-Founder & GmAiria Lodging Intelligence Jun 2017 - May 2020
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Cluster HrdGreenland Hotel And Tourism Group Dec 2016 - Apr 2017Shanghai, ChinaResponsible for 3 hotel pre-openings as a cluster. -
Director Of Hr - Radisson Blu Shanghai HongqiaoCarlson Rezidor Hotel Group Nov 2015 - Dec 2016Shanghai City, ChinaA Pre-opening flagship in Radisson Blu brand with 440 keys in operational 80K sqm.in this 12-month period, have set all frameworks for HR and Training and ready for the opening. -
HrdAccor Jul 2015 - Nov 2015Shanghai, ChinaResponsible for HR functions in newly setup of alliance of Accor and Hua Zhu. -
Director Of Hr - Grand Millennium Hotel Shanghai Hongqiao *5Millennium Hotels And Resorts Oct 2012 - Jul 2015Shanghai City, Chinaa 7 year old hotel with 369 guest rooms needs strategically working out for desired results as HR concerns. -
Director Of HrAccorhotels - Pullman Shanghai Skyway 5* Oct 2010 - Oct 2012Shanghai City, Chinaa re-branded hotel with 654 rooms. Much harder for management to pull everything back to the right track to meet Pullman standards.We know what guest wants, we work even harder to make guests feel right and welcome. -
Director Of Human ResourcesGuoman Hotel Shanghai - Guoman Uk (Pre Opening) Oct 2009 - Oct 2010Shanghai City, Chinajoined 8 months before its opening, a 442 room hotel, it was the first time this UK brand to launch in Asia.It was the most exciting and enjoyable time while working to set up the HR team and develop all HR related policies and procedures under the guidance from Guoman UK. Happily that all HODs were indentified and confirmed two and half months after i joined.
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Director Of HrIhg® - Holiday Inn Jingxiu Pudong 4* Jun 2009 - Oct 2009Shanghai City, ChinaJoined at pre opening for this 320 room hotel and set up the HR team including all HR functions and related policies. 6 weeks after joining and 2 weeks before its opening, left for Guoman hotel, due to the very bad time the owning company created for the hotel management.Caution: be minded before deciding working for/with Da Hua company as your owner -
Director Of Operations @ Head OfficeNew Development Group Apr 2007 - Jun 2009Shanghai City, Chinadeveloped an agreement for hotel management under Marriott brand in Changfeng area, and i/c overseas and joint venture businesses for turnover of 100 mio RMB a year.
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Deputy General Manager I/C Hr & RoomsNew Development Group Jun 2004 - Mar 2007Shanghaia local 4* hotel that time (is 5* hotel now) with 311 large guest rooms. i/c Rooms including Security, HR and Engineering.
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Director Of HrIhg® - Crowne Plaza Shanghai 5* Jan 1998 - Jun 2004Shanghai City, Chinadesigned competences based performance appraisal system and developed career plans for associates to grow.and big part of my job was in improving service quality and customer experience and I achieved goals to remain the hotel one of the best in the town. -
Front Office ManagerIhg® - Crowne Plaza Shanghai 5* Aug 1996 - Jan 1998Shanghai City, Chinare-join this hotel after coming back from States to take the FOM position managing 111 FO staff incuding Executive floor/Lounge and Reservation in this 496 rooms hotel. -
Business DirectorAuto & Food Services Inc. Pa/Usa Nov 1990 - Jul 1996New Hope, Pa, Usaowned and operated small businesses in States, a 125 seat Chinese restaurant and a garage in New Hope Bucks County, PA
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AfomIhg® - Crowne Plaza Shanghai 5* (Pre Opening) Apr 1990 - Nov 1990Shanghai City, ChinaJoined pre-opening team. assist FOM to set up FO team and i/c reception, reservation, concierge and lobby managers for this 496 rooms hotel -
Lobby ManagerSheraton - Sheraton Huating Hotel & Tower - Itt Sheraton 5* May 1986 - Apr 1990Shanghai City, ChinaJoined pre-opening team. The first international hotel in Shanghai with 1008 guest roooms which started my career in 5 star hotel.
Ross Ruan Skills
Ross Ruan Education Details
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Hospitality Management -
Sanitation Food & Beverage
Frequently Asked Questions about Ross Ruan
What is Ross Ruan's role at the current company?
Ross Ruan's current role is Executive Management.
What is Ross Ruan's email address?
Ross Ruan's email address is ro****@****ail.com
What schools did Ross Ruan attend?
Ross Ruan attended University Of Central Lancashire, University Of Pennsylvania.
What skills is Ross Ruan known for?
Ross Ruan has skills like Hotel Management, Pre Opening, Hospitality Management, Hotels, Hospitality Industry, Rooms Division, Hospitality, Resorts, Front Office, Food And Beverage, Restaurants, Yield Management.
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