Ross Surplice Email & Phone Number

England, United Kingdom

San Mateo, California, US

Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software-as-a-service that’s affordable, quick to implement, and designed for the end-user. Unlike legacy software, Freshworks builds tech that works for everyone, making it easy for IT, customer.

San Francisco, California, US

★ Grew Revenue with ‘at risk’ client from £450k to £780k per annum, selling multi cloud solutions★ 93% to target in FY21/22, against ACV target of £600k★ Ran Partner Engagement Program to improve knowledge of Salesforce Partners for industry vertical to increase joint Demand Generation activities, 12% YoY growth of partner associated opportunities.Key.

London, UK, GB

• Reporting to Senior Sales Manager, responsible for 4 major accounts within the Utilities Sector, managing yearly revenue of £4.5million. Drive revenue and profit growth by selling full suite of Telecoms and Technology.
• £4.47 million revenue in FY19/20, 101% to target, 14% YOY growth
• £2.96 million Gross Margin 111% to target
• Quarter on Quarter new business sales growthKey responsibilities
• Collaborating with customers within the regulated Utilities sector, supporting the deployment of digital solutions to increase productivity and drive efficiency, delivering a better customer experience.
• Provide strategic business transformation knowledge, articulating the key considerations, best practice approaches and business processes in an effective, managed and secure way.

London, GB

• Reporting to Regional Sales Manager, responsible for 12 of the region’s largest accounts within the corporate directorate, managing yearly revenue of £5million. Selling Enterprise solutions to drive revenue and profit.
• £1.4 million of total contract Gross Margin growth in 17/18, 192% to target, No.1 in region.
• In year revenue growth of £350,000, ending 17/18, 104% to target.
• NPS score of +60 for Account management, 130% to target.
• Key Networking win of Logistics Company delivering £760K of revenue over 3 years, with £500k Gross Margin.
• Delivered project that increased pipeline by 244% to 6.1m within team.Key responsibilities

London, GB

• Reporting to Regional Sales Manager, responsible for 15-20 accounts within the corporate directorate, managing a yearly revenue of £4million. Drive revenue and profit growth by selling full suite of Telecoms and IT.
• £1.9 million of total contract Gross Margin growth in 16/17, 317% to target, No.1 in directorate.
• Key account win of FTSE100 Company, delivering contracted revenue of £3mill over 4 years.
• Won the Business Elite competition in 2015/16, accolade awarded to top 5% of performers.Key responsibilities
• Conduct customer meetings and dialogue which supports retention and growth activity, minimising churn and maximising sales gross margin. Fronting all commercial & contractual activity, and accurately recording all.
• Creation of effective account/win plans for all re-sign and growth opportunities, ensuring pipeline of 5 x target at all times.

London, GB

• Reporting to Sales Manager, directly managing approximately 40 accounts within the corporate directorate across a range industries. Drive revenue and profit growth by renewing mobile contracts and selling value added.
• 205% of sales target in 2014, whilst driving my team to 129% Sales target.Key responsibilities
• Negotiation and renewal of mobile contracts with per annum revenue of £40-£100k.
• Ensure high level of customer satisfaction in order to minimise churn and maximise revenue growth.
• Senior responsibilities include motivating colleagues, leading meetings, deputising for management, reporting to senior management, coaching and developing team members, working closely with key stakeholders, dealing.

London, GB

• Reporting to Sales Manager, directly managing approximately 120 medium business accounts. Drive revenue and profit growth by renewing mobile contracts and selling value added services at both contract renewal and.
• 132% of sales target in 2012.Key responsibilities
• Negotiation and renewal of mobile contracts with per annum revenue of £10-40k.
• Ensure high level of customer satisfaction in order to minimise churn and maximise revenue growth.

Berwick, East Sussex, GB

Generated £575,835 worth of sales with a gross margin of £225,691, 170% to target.