Ross Titheradge Email & Phone Number

Manchester

• With a staff of 67 sales assistants and stockroomers, this store is one of the biggest in the company, out of 132 stores• My role involves overseeing a large team, in a store with footfall of 5,000+ customers per day• As well as directly managing the sales team, I am also solely responsible for staff 1:1s and reviewing each staff member every month, supporting them in their professional development• Responsible for organising, planning and running staff training events once per month• Also responsible for running the shop floor

Truro, England, United Kingdom

• Started as a Sales Advisor in November 2021• Promoted to Supervisor in January 2022• Promoted to Assistant Store Manager in August 2022• As assistant manager it is my responsibility to lead the store towards KPIs 3 days a week when the Store Manager is absent, as well as daily deployment rotas and weekly trade reports• Managing team leaders and sales assistants, setting short-term and long-term goals and coaching them to achieve them• Setting standards for the team when it comes to customer service and responsible for the training of colleagues• I spent time training on how to motivate others as well as managing time effectively to hit deadlines and surpass standards• Responsible for visual merchandising, administration and stock control

Truro, England, United Kingdom

Truro, England, United Kingdom

Truro, England, United Kingdom

• This position gave me the opportunity to experience a variety of job roles, with the main ones being visual merchandising and stock control• I was also tasked with processing payment through cash registers and responsible for the handling of tender• My time here gave me an insight into a wider variety of products which enabled me to gain more knowledge and promote them effectively

Bachelor Of Arts - Ba, Fashion Marketing

Foundation Degree, Fashion Communication And Promtoion