• Front Desk• Training coordination • Arrange executive travel, hotel and dining arrangements as needed.• Administrative support (document scanning, Stationery, monitor office supplies, Ground transfer, conference room booking)• Handle requests, feedback, and queries quickly and professionally• Maintain strong relationships with vendors and keep price data in order to get the best pricing on supplies and services• Arrange meetings and appointments and provide reminders… Show more • Front Desk• Training coordination • Arrange executive travel, hotel and dining arrangements as needed.• Administrative support (document scanning, Stationery, monitor office supplies, Ground transfer, conference room booking)• Handle requests, feedback, and queries quickly and professionally• Maintain strong relationships with vendors and keep price data in order to get the best pricing on supplies and services• Arrange meetings and appointments and provide reminders as needed; maintain a master corporate calendar of all conferences, all-hands events, holidays, and vacations Show less

• Handling Dispute calls & manage queries* Handle complaints of the customer and solve the queries.

• Customer Billing & Invoices• Handling Queries• Trouble shooting internet devices

• Working for U.S. Outbound sales process called ‘Yellow Pages’ wherein have to verify the business information for customer & convince for the product accordingly. Also moved to ‘Next Gen’ wherein use to sell ISP connections to customers. Lastly handled a process called ‘Gemaisa’.