Rosy Picasso-Jackson Email & Phone Number

San Francisco Bay Area

San Francisco Bay Area

EAT Club is on a mission to transform the office lunch industry by delivering an exceptionalexperience with great tasting food and satisfying variety. We utilize tech­driven logistics to bringa superior food experience via virtual cafeterias to the workplace. My role as Senior HR specialist includes but is not limited to:•Compensation, benefits administration and record keeping•Employee safety, welfare, wellness, and health reporting employee services; to include but not limited to (worker's compensation, general liability, safety training)•Assisting with the day-to-day operations of the HR department•Recruiting and staffing; to include but not limited to onboarding, off-boarding, schedule maintenance and tracking.•Performance management and improvement tracking•Employee orientation, development, training and recordkeeping•Assisting with employee relations

San Francisco Bay Area

Implemented a new Managed Staffing Program (MSP) and had direct involvement of all rollouts – payroll, supplier, Vendor Management Systems (VMS), international and independent contractor phases.Completed routine audits in various areas in order to meet compliance (federal, state and employer specific) - new hire paperwork, timecards, payroll, NDA and worker tracking.Led a weekly contractor orientation for all new hires which included providing work laptops, collect all new hire paperwork, provide IT, facilities, and company background info, and timecard training.Managed weekly payroll responsibilities which included - timely timecard submissions, review timecards and ensure they adhered to state laws, and submit timecards for processing. Drove program efficiency, standardization, and consistency across client with respect to current labor laws, FLSA, and co-employment risk mitigation.Partnered with managers to strategize and meet their business objectives specifically instrumental in building the staffing supplier program to take over contract reqs for the following depts- Engineering, Creative, Administrative, and IT.Lead and/or advise on Employee Relations investigations, Harassment claims and Terminations of contingent populationLeveraged the web enabled tools to provide metrics & reports to assure client deliverables are met, including customized reporting utilizing Workday, MicroStrategies, and Excel.Vetted and engaged suppliers based on client’s needs, and gaps within supplier recruitment program, direct program adherence and supplier performance, issues warnings or terminations due to lack of productivity or breach of contract.Established goals/objectives for onsite client services team, perform quarterly staff evaluations to ensure that goals were met and administering performance improvement plans

San Francisco Bay Area

Responsible for the vendor management program for Northern California, Sony Playstation. Ensuring client satisfaction and managing the client's needs including identifying the opportunity to increase sales and grow the client account. In addition, responsible for a program team that is the main point of contact for on-site contract employees.-Manage the overall resource management including resolving performance and employee relations issues, handles terminations, exit interviews and coordinates the recognition programs. Understand and identify situations where increased escalation to corporate HR is necessary. -Maintain vendor and client relationships and resolves issues as they arise. -Ensure jobs are filled in a timely manner with quailty candidates. Identify deficiencies with the recruiting process and works with outside suppliers if necessary.-Run weekly and monthly and ad hoc reports for both the client and Yoh.

Onsite At Sony Computer Entertainment America

• Account Management- Manage Foster City and Bend Oregon locations which include high visibility departments with extensive needs.• Employee Management- Manage team resource managers and partnering up to create their SMART goals and assist with them achieving those goals.• Compliance- Manage FLSA process by reviewing and auditing each requisition. Ensure that the correct job family and job description are referenced as well as partner up with assignment managers to determine the proper exempt classification.• Weekly Reporting- Manage the weekly extension/increase report and private label report which are reviewed by HR.• Supplier Management- building strong partnerships with suppliers, overseeing requisition activity, coordinating supplier conference calls, and making recommendations to drive requisition activity.• Policy Adherence- Manage Length in Service and Break in Service Reports for key departments to mitigate co-employment risk for the client.• Employee Relations- Main escalation point for Northern California location for employee relations, contingent worker disciplinary actions, and terminations.• Private Label- Oversee activity for Northern California relating to candidate management, responsible for weekly report which reflects bench as well as spend for Northern and Southern California Format Groups.• Communication- Responsible for releasing approved communication to all contingent workers via Essential (Workforcelogic).

Prospecting-Identifying and prospecting business users while building rapport and representing the company with the highest standards of excellence.Business Development-Provide excellent service to existing clients while being able to identify expansion opportunities to build the business.Marketing- Utilizing programs that would assist in creating new ways to market the business and increase sales and maximize profits.Supervision- overseeing the daily operations of the branch while adhering to corporate standards.Compliance- Ensuring that all employees, branch personnel, and associates meet required criteria proposed by corporate.Employee Development- define, review, and collaborate with each employee in assisting them to meet their goals and expectations.Analysis- review reports and analyze data to develop and meet expectations with the business externally and internally alike

Recruiting- conduct screening interviews, administer tests, check references, and evaluate potential applicants. Hiring- placing qualified temporary employees and establish pay rates based on skills, abilities, and experience. Account Management- obtain complete and accurate information from customers placing job orders and match the best temporary or permanent employee to the job. Quality Assurance- monitor employee activity at customer location such as attendance, performance, strengths and areas of improvement.Community Marketing- represent the company at various professional, academic, and/or civic activities as requested.

B.A, Psychology

Certificate, Human Resource Management