As a QA Engineer, I designed and implemented comprehensive test plans and test cases for both backend and frontend development. Collaborating closely with product managers, designers, developers, and fellow quality engineers, I created effective test suites. My role also included handling crypto transactions—buying, selling, and trading using wallet addresses—and participating in decentralized finance (DeFi) activities, including staking and withdrawals. I investigated client issues, reproduced them to identify root causes, and verified bug fixes post-development. Additionally, I managed, tracked, and organized all tickets related to project requirements.

As a QA Team Lead overseeing a team of six members—two focused on automation and four on manual testing—I was responsible for ensuring the quality of both B2B and B2C projects. I regularly reviewed and updated test cases to align with evolving features and managed communications with product and operations teams to address flagged issues promptly. My leadership involved optimizing the testing process, collaborating with developers to understand new features, and investigating client issues. I worked closely with product managers, designers, and fellow quality engineers to enhance overall project quality.

As a software tester, I was responsible for evaluating the software of Point of Sale (POS) printer products. I created and developed a comprehensive test plan for software and firmware, improving its clarity and organization by 50%. My testing efforts, guided by this plan, led to a 60% increase in the discovery of early-stage issues and bugs. I reported findings directly to the development team to expedite the investigation process and compiled detailed test reports for documentation.