Nick Rothbrust Email & Phone Number

Ohio, United States

London, Ohio, United States

Design, sell, install, and service grain systems; managing the projects throughout pre & post sale.Pre-season and in harvest service & support for grain dryers.

Columbus, Ohio Area

Reporting directly to the Vice President, I manage the Service operations for our South Region. This is a "multiple-hat" role to include P&L responsibilities, analyst support (pre & post sales), hands-on leadership, recruiting, business development, and break/fix troubleshooting as needed.

Columbus, Ohio Area

Provided service on multi-functional equipment from Canon, Oce, and Lexmark.

Columbus, Ohio Area

Primary Engineer for client running 13+ million financial statements per month across 3 Oce Jetstream inkjet lines. This role required a balanced mix of system and business analysis. Projects included spoilage analysis (paper, ink, etc.), monthly PM delegation during down cycles, and on-going print head analysis to reduce downtime during jet-outs. Cross trained on continuous feed and cut-sheet production lines, color and black & white, toner and inkjet. This was a 24/7/365 responsibility, with nearly all accounts having 2 hour response.

Columbus, Ohio Area

Supervised 10+ field technicians. In this role I provided technical leadership, queue management, territory management, inventory control, IDP administration, training, and sales support.Responsible for team service metrics and corrective actions as needed.Fully trained on Canon imageRunner ADVANCE devices.

Columbus, Ohio Area

As the specialist for our Columbus & Dayton teams I offered Tier 2 support for a team of 10+ service technicians. I handled all escalated customer issues, network installs, connectivity, and pre/post sales support as needed.The main focus going into this position was to develop my technicians' skill-sets in areas of networking, connectivity, and software. This was accomplished with individualized training followed up with tech ride-alongs.Held OEM certifications from Konica-Minolta, Sharp, Toshiba, Brother, Panasonic, and Muratec.