O Omole Email & Phone Number

Toronto, ON, CA

Ensures compliance with City of Markham standards by overseeing and enforcing policies and procedures. Manages facilities to guarantee a safe, clean, and functional environment, serving as the main point of contact for internal and external customer support. Responds to public and City staff requests regarding facility issues and maintenance. Conducts.

Mississauga, Ontario, Canada

• Developed and implemented comprehensive preventive maintenance schedules for equipment and facilities, including inventory management, scheduling, procedure development, resource allocation, and performance monitoring.
• Addressed customer complaints or concerns effectively, providing solutions and ensuring customer satisfaction.
• Conducts general office upkeep and maintenance, including tasks such as tidying workspaces, organizing supplies, and ensuring a clean and orderly environment.
• Ensure proactive and precise communication through both verbal interactions and written correspondence.
• Provides outstanding customer service, collaborates effectively with team members, and handles incoming customer inquiries via phone, email, or chat, ensuring responses are timely and accurate.
• Arrange and dismantle setups for events in the room while supporting in organizing onsite meetings and events, coordinating scheduling for catering setups and janitorial assistance

• Refined administrative processes to boost efficiency and productivity, implementing best practices for seamless operations.
• Guided and empowered administrative staff, fostering a positive and collaborative work environment, and establishing clear expectations, goals, and performance benchmarks.
• Coordinated staff schedules to ensure proper operational needs, optimizing resource allocation and workflow efficiency.
• Implemented quality assurance measures to uphold high care and safety standards, ensuring adherence to regulations and protocols.
• Monitored and assessed staff performance, providing feedback, coaching, and recognition to motivate and empower team members to achieve excellence.
• Developed and executed strategic plans to optimize operations, elevate customer satisfaction, and propel organizational growth and success.

• Led comprehensive database implementation for efficient monitoring of customer data, sales, and leasing.
• Managed administrative operations and procurement services, employing proactive strategies to enhance organizational effectiveness and resource management.
• Spearheaded internal process optimization, significantly boosting operational efficiency.