Tomáš Roubíček Email & Phone Number

Czechia

Prague, Czechia

IT strategy definition projectsIT management consultingEnd-user mobility projectsIT environment optimization projects

Responsible for establishment of corporate Workplace and continuous improvement in desktop area (desktop system, desktop applications, access and identity management). Major projects in scope are build up the new operational system, desktop virtualization, decentralization of group workplace support.

Responsible for Contact Centre establishment and management. Contact Centre is first line ICT support (ICT Helpdesk, field engineers, regional coordination) and third party management (ICT equipment vendors and service partners)

Responsible for Service Transition and establishment of Local Delivery Organization

Managing CRM, Data Warehouse, Reporting and Web Selfcare module development and deliveries on parallel projects. In complete project portfolio there are corporate/residential and pre-paid/post-paid functionalities.Managing Integration stream. In project scope there is convergent, fix, mobile portfolio realized by FORISNG, Ericsson’s IMS and Atos Origin’s Application Server

Managing own company providing information technology services, network management, server administration, IT helpdesk, hardware distribution, web pages and software development for small and middle business customers.

Engineer’S (Ing.), Primary Specialization Information Systems And Technologies And Secondary Specialization Management

Activities and Societies: Information systems, Information and communication technologie, IT management, Project management, System.

Bachelor'S (Bc.), Information Systems And Technologies

Activities and Societies: Information systems and technologies, Information and knowledge engineering, System analysis, Economy.