Rouché Fouché Email & Phone Number

Wijnandsrade, Limburg, Netherlands

Stellenbosch, Western Cape, South Africa

Oversee a team of IT Consultants and manage ticketing system to increase ticket time resolution and client satisfaction. Build solutions and PowerApps according to clients' needs and specification. Keep training material up to date and train staff and end users. Discover and learn emerging Microsoft 365 technologies and products to add value to customers and their IT infrastructure. Attend meetings with Vendors to discuss new services and bridge the gap between vendors and customers. Build PowerApps, Create PowerAutomate Flows and create PowerBI reports internally.

Stellenbosch

- Local and cloud server administration (Active directory, Azure Active Directory, DNS, DHCP, Group policy management, Zentyal, Ubuntu and Debian server administration)- Web hosting and domain registration. DNS management. Website maintenance.- Office 365 and Microsoft 365 Administration, deployment and configuration.- Network infrastructure layout planning, implementation & maintenance- Data recovery and backup configuration, monitoring and restoring backups when required.- Azure administration - Azure AD, Intune, Virtual Machines, VNETS, storage accounts with File Shares.- Team lead for Junior techs - training and enabling junior technicians to perform optimally.

Stellenbosch, Western Cape

Serve as project manager for an olive grove/plantation project. Involved from project conception, with 700 trees planted, established and managed by a team under my leadership. Expedited tree data capture (height, flush, signs of bug or wind damage etc), by designing, developing and implementing a database system to capture and aggregate data. Drive forecasting, research and development, best practices, data management, planned projects, guide teams in tree maintenance and manage budgets.

Bellville, Western Cape

Provided electrical and administrative services for a family owned electrical company. Developed project plans for new construction projects, conducted electrical repairs and managed inventory, bookkeeping and billing procedures.

Bachelor'S Degree, Business Informatics

Graduated July 2017 Distinctions in: Economics IA, Financial Accounting, Introduction to Business Information systems, Human-Computer.

Education record

Matriculation with University Exemption. - Best Achievement in Computer Applications Technology (2008) - Best Achievement in Business.