Rouise Recomono Email & Phone Number

Asia Pacific

Metro Manila, National Capital Region, Philippines

National Capital Region, Philippines

- Handled international group and catering opportunities under Corporate, MICE and Weddings segments for 3 hotels – Manila Marriott Hotel, Sheraton Manila Hotel and Courtyard by Marriott Iloilo. - Spearheaded client-related activities such as lead generation, sales package presentations, proposal preparation and contract development, client negotiation and.

Metro Manila, National Capital Region, Philippines

-Facilitated social media engagement and updating content in local digital channels (e.g. hotel website, travel sites, social media platforms)- Engaged in proactive online reputation management by surfacing relevant guest comments in social media channels and responded timely- Developed traditional and digital media plans and strategies to drive consumer.

Metro Manila, National Capital Region, Philippines

- Responsible for the management and analysis of revenue, profit and demand for hotel's room and function space inventory - Assisted in preparation of forecast budget and projection reports, and critiques of sales strategy effectiveness- Ensured that rates, packages eChannels and hotel sales strategy information is implemented in the hotel's inventory.

Washington D.C. Metro Area

Managed arrivals of international corporate groups, meetings and exhibition attendees, and other hotel VVIPsImplemented and promoted customer recognition programs, ensuring proper communication on all guest service channelsManaged the guest communications hub of the property to maintain seamless guest experience from arrival to departureContributed to the.

Philippines

- Reported directly to the Area Director for Quality Improvement and assisted in performing key departmental tasks such as communicating quality analysis results to the departments concerned, as well to the other four locally existing Shangri-La properties and the corporate office- Collated data, prepared and compiled various reports for quality management.

Philippines

- Assisted in recruitment and selection of interns- Assisted Human Resources managers in attending to other departmental tasks (i.e. conducting performance evaluations, training activities, employee events/gatherings, meetings)

The Fort, Taguig City, Philippines

- Assisted in preparing and organizing all event documentation- Ensured proper dissemination of all event details across suppliers and to the rest of the catering team- Improved list of client and supplier networks- Assisted in banquets set-up and service for various in-house events