Roula A. Email & Phone Number

Abu Dhabi, United Arab Emirates

Abu Dhabi, United Arab Emirates

Key Skills:-Drive to meet and exceed goals -Ability to take prompt actions to achieve goals beyond requirements, to seek out new responsibilities and act on opportunities.- Plan and deliver communication in an impactful, persuasive and tactful way.-Ability to plan and prioritize work to manage time effectively and accomplish assigned tasks. -Support stock products and merchandising activities ensuring that Dior Internal Control procedures and practices are applied and maintained at all times.-Monitor, Inventory control and record all stock movements, losses and adjustments related to the boutique and to keep shrinkage levels to a minimum. -Monitoring POS operations to implement regulations and Audit’s policies. -Actively preparing the weekly report to report to the Area Manager in the absence of Manager.-Build Client loyalty through CRM actions: contact/information retrieval, follow-up activities, Attend organization’s events/Trunk shows, suggest new ideas. Liaising with CRM Manager to upgrade clients through opportunities and taken actions by actively building their DP/Development Path-Strives to keep job knowledge up-to-date through self-directed study and other means of learning.-Have a mentor role to the new comers concerning training and coaching actions -Luxury, fashion attitude and sensitiveness for the product quality.

Dubai, United Arab Emirates

Armani Group – Armani Junior/ Harvey Nichols & Dubai Mall Store in Charge - Senior Fashion ConsultantMarch 08 – November 12Key skills:-Exceed sales target by using advanced sales techniques and product knowledge by Focusing on cross & up selling leading to a well documented success: - Member of Club 35 for Fashion Consultants who are able to meet their sales targets and exceed them by 135% for 3 months in a row. - Five-time Star Performer Award in appreciation of excellent sales performance - Nominated for A player program across Al Tayer for team members who consistently demonstrate superior performance and more so show potential to handle enhanced roles and responsibilities.- Train Boutique staff by reviewing and revising orientation to products and sales training materials. A skill sharpened by practice: - Travel to Kuwait for opening of Emporio Armani / Armani Junior to train staff by developing, implementing and delivering new presentations of brand, product, visual merchandising and POS operations. - Delegated by Division Manager to devise an extensive exam paper for “ Zero to Hero “ Al Tayer Program targeted to keep team members abreast in terms of Brand, Fashion Terminology and Product Knowledge. - Radar winner across Al Tayer for sharing newness in the world of Luxury.-Monitor, Inventory control and record all stock movements, losses and adjustments related to the boutique and to keep shrinkage levels to a minimum. -Monitoring Cashier’s operations to implement regulations and Audit’s policies. -Prepare Feedback for buyers by collecting, analyzing and summarizing information.-Team appraisal, assessing their needs in terms of trainings and performance in delivering impeccable Customer Service.-Maintain high standards of Visual Merchandising, display and stock rotation. Implement all merchandising as per the brand’s visual merchandising guidelines.

Bachelor Of Science (B.Sc.), Chemistry

Lebanese Agriculture Research Institute /www.lari.gov.lb/ Governmental organization under minister of Agriculture supervision, conducts.

Bachelor'S Degree, Chemistry