Roula Dakheelallah Email & Phone Number

Jeddah, Sa

King Abdullah Economic City, Makkah, Saudi Arabia

• Developed product offerings relative to nature of demand in MENA and KSA• Provided insights into the needs of current and potential tenants.• Developed and updated comprehensive performance management trackers and dashboards.• Improved internal processes and integrated into an automated CRM system by mapping current processes, highlighting issues, and identifying areas for improvement.• Participated in strategy formulation exercises for the Industrial Valley (IV) in alignment with corporate strategy.• Led the update of several monthly and quarterly reports for EEC BoD including updates on KPIs, Achievements, Activations, as well as detailed challenges, risks and mitigation/intervention plans.• Tracked progress for initiatives related to Cost & Cash Optimization by analyzing monthly aging reports as a part of the monthly interim strategy report for EEC BoD• Led composition of Government letters, Press Releases and articles announcing key IV projects, ceremonies and strategic partnerships to be published internally and externally.

King Abdullah Economic City, Makkah, Saudi Arabia

Jeddah, Makkah, Saudi Arabia

• Managing incoming and outcoming correspondence with related governmental entities and private sector companies.• Supporting HRH’s office with necessary case studies and analysis related to core business functions.• Producing reports on both DARP Journey Phases’ business performance and initiatives status to support management decision-making process.• Supporting department teams and heads with Ad-Hoc tasks as well as creating clear processes and timelines to assist in prioritizing deliverables.• Maintaining a good relationship with related ministries and vision realization offices and private sector entities to ensure successful execution of projects and initiatives.

Jeddah Governorate, Saudi Arabia

• Scheduling meetings with ministries, royal commissions, and private sector companies• Preparing action items for all meetings and following up on them daily. • Creating visibility dashboards and tracking progress across organization.• Arranging personal and business trips. • Screening and answering calls on behalf of executive office.• Supporting in Program Committee meetings preparation and execution.• Filing, organizing, and archiving all DARP related files.• Supporting various departments with their internal projects.

Jeddah, Makkah, Saudi Arabia

• Responsible for answering and screening calls for over 300+ clients • Managing hotel car and flight bookings on behalf of Senior Managers and Executives • Ensuring customer satisfaction• Providing necessary IT support as well as configuring Cisco IP Handsets • Responsible for training and developing fellow team members in Saudi Arabia.• Conducting quality check calls for other GCC branches.• Drafting training manuals and guides to ensure quality across Jeddah branches.

Jeddah, Saudi Arabia

• Promoting and selling cosmetics of different brands and achieving agreed upon sales targets within schedule

Bachelor Of Business Administration - Bba, Business Administration And Management, General

Biology/Biological Sciences, General