Roula Haddad Email & Phone Number

Paris, Île-De-France, France

BUSINESS & MARKETING EVENTS• Manage Yogosha's participation in the best cyber events in Europe and the Middle East in alignment with the regional directors.• Co-organise VIP events with local reseller partners.• Organise VIP events for customers and partners.• Ensure that events run smoothly and follow up on leads generated by working closely with the Sales team, SDR and Demand Generation Manager.• Devise and deploy new types of event to speed up the sales process.• Build the Events Roadmap for each of the regions covered in alignment with the event budget managed directly.HACKERS EVENT• Manage the organisation of CTFs and Live Hacking Events.• Contribute to the development of the ethical Hackers community through the organisation of online events.

Paris, Île-De-France, France

• Coordinate from A to Z the company's presence in Europe at major industry events to generate qualified leads and increase brand awareness.• Work closely with the BDR and Sales teams to monitor metrics and analyse event performance; post-event CRM follow-up and conversion monitoring. • Implement the communication plan to ensure pre-event promotion and generate maximum leads. • Write creative content and propose new ideas to encourage prospects and current users to come and meet the experts at events; propose new ideas to engage guests (goodies, special guest, happenings...). • Monitor major events in the commercial real estate and retail sectors to develop partnerships with key players.• Draft and implement the process on how to organize events; enrich the current roadmap through post-event reports and create and manage the 2024 event roadmap.

Lebanon

An ecosystem for the creation, development, and support of innovative companies through fostering innovation, technology, and entrepreneurship.Event Management • Developing detailed proposals for each activity/event including the action plan, budget, timeline, venue, supplier, staffing needs, budget requirements, logistics, branding requirements, sponsorship packages, photo/video requirements, etc. • Managing the event including invitation, communications, scheduling, venue details, set-up, entertainment, catering, IT requirements, photo/video requirements, community support/partnerships, sponsorships, and branding. • Managing media relations including invitations and follow-up, coverage and reports. • Developing and implementing post-event evaluation processes including data entry, analysis, lessons learned, and recommendations to ultimately contribute to the annual Impact Report. Communication • Preparing content for Berytech’s website and social media channels (web releases, press releases, social media content for all channels).• Liaising with the Community Manager to plan and develop content for each activity/event including emails, website, and social media.Outreach • Helping in identifying support deals with corporations and other support organizations in the private and public sectors for the Berytech Community. • Developing and managing the database (communities, speakers, suppliers, sponsors, media). • Identifying and leading on new growth and sponsorship opportunities.

Lebanon

• Supervised the daily management of the Innovation Park through handling the facilities and operations management.• Set up hosted companies and maintained sustainable relationships with all tenants through an open and regular communication. • Screened/processed applications from potential tenants/entrepreneurs.• Handled the tenants’ requests and complaints by investigating problems, developing solutions, and giving recommendations. • Prepared and negotiated rental offers contracts for serviced offices as well as offers for meeting rooms rental and hosted events. • Prepared invoices and credit notes for tenants using the Visual Dolphin Accounting software and followed-up regularly to ensure a timely settlement of dues.• Prepared activity reports as well as necessary data for the Innovation Park’s Profit & Loss reports.• Coordinated with service providers, suppliers, and vendors. • Updated the community database regularly. • Handled the back end of the Berytech Application. • Run the Innovation Park’s community-related social events, maintained contact lists, sent invitations, and coordinated logistics.• Collaborated and coordinated with different departments for organizing and managing events, exhibitions, and conferences.

Lebanon

A listed US multinational company producing automated test equipment and virtual instrumentation software, headquartered in Austin, Texas• Managing the operations of multiple accounts in different regions including Lebanon, Cyprus, Bahrain, Kuwait, Oman, Qatar, United Arab Emirates, Iraq, Jordan, Saudi Arabia, Egypt, Pakistan, Algeria, Morocco and Tunisia• Supporting the sales team and serving as a trusted advisor to help in closing the business• Responsible for processing and closing customers’ orders: reviewing purchase orders, booking, reserving and shipping products• Collaborating with functional experts to identity and resolve critical issues affecting sales and cooperating in setting processes/systems improvements along best practices model• Monitoring Trade compliance and export control requirements across the region• Managing the branch collections with the finance team collaboration: Handling the Letter of credits and sight drafts in coordination with the headquarter and local banks, generating monthly invoicing reports, monitoring the branch aging and escalations for collections• Supporting finance team and external accountants for the month end closing• Working closely with the Operations Manager for escalations and new processes• Representing the core customer operations in regional trainings and projectsContinuous trainings with National Instruments:Personal Development Series, Operations Staff Training and Trade Compliance

Lebanon

A regional importer/ exporter of scrap and other metals• Prepared offers, purchase and sale contracts, shipping documents and other business-related correspondences.• Provided timely invoicing and cash collection.• Managed the shipping fleet and the relationship with third party insurance companies and agents. • Worked with banks on import/export Letters of Credit.

Lebanon

• Prepared all Import-Export regulations documentations related to the business.• Handled the office administration and management.

Beirut Lebanon

• Helping in numerous projects by carrying out surveys and statistics

Beirut District, Lebanon

Dealing with clients daily transactions transfer, account maintenance and client relationships

Beirut District, Lebanon

Complete overview of all departments: teller’s cash transactions, transfers unit and customer service unit (account opening, cards, small retail loans)

Master'S Degree, International Events Management

Bachelor'S Degree, Business Administration And Management, General

Activities and Societies: Guide in the orientation program for new students as well as the Music Club at the American University of Beirut

Economics French And Lebanese Baccalaureate, Economics

Activities and Societies: Swimming, Ping pong