Roula Merheb Email & Phone Number

Us

Advising TYM on the setup and launch of their web sites. Activities included the following:- Gathering client requirements by conducting end user strategic analysis- Functional Analysis Development- Helping in the Implementation of the project and analyzing technical needs

- Working in the professional services department and reporting directly to the director of professional services, I was responsible for: 1- Supporting client requirements discovery, analysis, and specification 2- Information architecture and user-centered design for web-based projects 3- Assistance in the preparation of commercial offers 4- Planning and managing analysis and implementation projects and contributing to the development of element^n standards, processes, and guidelines. - Key analyst for project team, framing the client business, technical and process-related issues

- Assist our clients (BankMed) to develop and maintain “Secure e-Banking Systems”- Analysis, design and programming of banking solutions (Retail Application Database, e-Billing, e-Transportation, etc) using C#, ASP.NET, and Microsoft .NET - Generating/Printing matrices using IDWorks Identification Software, and handling the Encryption/Decryption of matrices Data- Involvement in all stages of development process - high-level design, implementation, testing, deployment and support of Banking products

- Played key role as liaison with client in database problem solving, and project status updates- Collaborated on Database/Website solution architecture and infrastructure requirements; played key role in smooth operation of intensive testing environment, thus helping client keeps its costs down- Maintained school website- Used my extensive international and commercial public relations and communications experience to shape the school image, increase its business, and extend its market impact- Assisted the Communication and Outreach manager in the implementation of media plans- Follow-up of press releases

Recruited by an established IT firm fresh out of university, I took on a multi-task position characterized primarily by developing software solutions, analyzing systems and progressively training new recruit - Successfully implemented windows application system using the C# language - Focusing on customer satisfaction, developed clear business requirements, deployed standardized project-management processes and deliverables for implementing for new/existing customers- Implemented a Forecasting and Planning Business Intelligence solution across key business divisions at Internal Security Forces of Lebanon. The role included designing OLAP hierarchies, data load scripting, and report building- Starting a new Microsoft department, that specializes in Microsoft SharePoint Portal server, planning designing and implementing SharePoint portals, creating custom components WebParts, integrating web applications in SharePoint, programming SharePoint Services, working with document libraries