Dave Rouse Email & Phone Number

Dave Rouse is a Head of Business Development and Ecosystem Partnerships at Agent.ai. He possess expertise in business development, strategy, leadership, start ups, entrepreneurship and 27 more skills. Colleagues describe him as "Dave and I worked together on many key accounts as part of Midaxo's Customer Success team, myself in support of the accounts and Dave as the main driver of strategic expansion. Dave is great at pinpointing customer needs and opportunities for growth, and developing tailored expansion strategies and implementation plans. During our time working together he successfully closed multi-year extensions with key enterprise accounts while also securing upsells within current customer business units and expansions into new ones. Dave was also a key voice within the Customer Success team and collaborated with myself and others on general CS best practices including ways to increase retention and mitigate customer churn. As someone who was new to the CS role and the SaaS industry, he was a wonderful mentor and educator for me and helped me to build a solid understanding of the industry and keys to being a successful CSM. I can speak for everyone on the Midaxo Customer Success team when I say that we loved working with Dave and he was a key contributor to our success and the positivity of the overall team!", "Dave joined my team when we were very early stage. He helped build and define our playbook for major accounts, partnership development, and developed the strategy for how we should handle the blurred line between new business sales, expansion sales, and retention/account management. He's a strategic thinker but hands-on in execution. He can speak in languages that highly technical prospects and small business owners can understand. He's excellent at building something new, defined, and scalable when given specific objectives but vague guidelines. I'd highly recommend Dave to anyone who's considering working with him.", and "Dave was really helpful for me to understand the needs of our Customer team. While I onboarded as Head of Business Analytics, Dave provided me a detailed list of criteria that the company needed to understand about our customers. He is technical, clear, and thoughtful with his approach working with our team, customers and partners. I would highly recommend Dave."

Listed skills include Business Development, Strategy, Leadership, Start Ups, and 28 others.