Greg Smith

Greg Smith Email and Phone Number

Director of PMO @ Cayuse
Atlanta, GA, US
Greg Smith's Location
Atlanta Metropolitan Area, United States, United States
Greg Smith's Contact Details
About Greg Smith

Strategic Executive and Director of Worldwide Engagement Delivery with over 20 years of experience driving revenue growth through operational change, customer success, and process optimization. Expertise in leveraging technical background to facilitate business transformation and orchestrate enterprise-wide infrastructure projects. Strengths include building motivated teams and identifying gaps to offer recommendations and mitigate risks.

Greg Smith's Current Company Details
Cayuse

Cayuse

View
Director of PMO
Atlanta, GA, US
Greg Smith Work Experience Details
  • Cayuse
    Director Of Pmo
    Cayuse
    Atlanta, Ga, Us
    View
  • Smartsheet
    Director, Global Engagement Delivery, Professional Services & Customer Success
    Smartsheet Feb 2022 - Present
    Bellevue, Wa, Us
    - Lead daily operations, including schedule oversight, P&L management, revenue forecasting, and career development, for a globally dispersed Software-as-a-Services (Saas) professional service team - Shortened project delivery by 50% and accelerated revenue recognition by establishing an Engagement Delivery Center of Excellence/PMO focused on project governance, stakeholder management, and repeatable framework - Championed a new consulting delivery methodology to equip 100 billable resources and partners to concurrently deliver 300 active service engagements.- Built Engagement Health and Escalation Management program that reduced free work needs by 50% while improving customer satisfaction and NPS
    View
  • Vmware
    Global Director, Technical Enablement Programs And Customer Success
    Vmware Jun 2017 - Feb 2022
    Palo Alto, Ca, Us
    - Scaled technical enablement delivery programs by 500% through strategic planning and workflow optimization- Grew global team while increasing annual Livefire Technical Enablement Program attendees by more than 5,000- Completed technical enablement integration for two major acquisitions valued at $4.8B- Reduced lab costs by $550/attendee and improved satisfaction by 40% through infrastructure optimization- Combated COVID-19 pandemic by leveraging AI and ML technologies to deliver virtual classes, prevent instructor burnout, and translate class presentations into more than 24 languages
    View
  • Vmware
    Global Senior Manager, Field & Partner Readiness And Customer Escalation
    Vmware Jun 2012 - Jun 2017
    Palo Alto, Ca, Us
    - Established, developed, and led a global 21-member team of solution architects and project managers to interfacewith VMware’s top customers/partners for creating reference architectures and cloud strategies- Conserved departmental budget by 35% while increasing enablement reach and satisfaction through virtual enablement tools and optimizing global travel- Guided teams in the design, development, and presentation of a world-class technical enablement program for Professional Services, Solution Engineers, and VMware Partners
    View
  • Vmware
    Engagement Program Manager, Professional Services And Client Engagement
    Vmware Jun 2009 - Jun 2012
    Palo Alto, Ca, Us
    View
  • Vmware
    Engagement Manager, Professional Services And Client Engagement
    Vmware Jun 2007 - Jun 2009
    Palo Alto, Ca, Us
    View
  • Vmware
    Senior Consultant, Professional Services And Client Engagement
    Vmware Feb 2006 - Jun 2007
    Palo Alto, Ca, Us
    View
  • Scientific Atlanta
    Senior Systems Analyst And It Architect
    Scientific Atlanta Jan 2004 - Feb 2006
    Us
    View
  • Ritz-Carlton Hotel Company
    Systems Manager And It Lead
    Ritz-Carlton Hotel Company 2001 - 2003
    Bethesda , Md, Us
    View
  • Trx, A Concur Company
    Senior System Engineer
    Trx, A Concur Company 2000 - 2001
    Atlanta, Georgia, Us
    View
  • Lockheed Martin
    System Administrator
    Lockheed Martin 1999 - 2000
    Bethesda, Md, Us
    View

Greg Smith Skills

Project Management It Management Agile Project Management Itil Sdlc Virtualization Scrum Solution Architecture Data Center Risk Management Professional Services Enterprise Software Cloud Computing Vmware Saas It Strategy Vmware Infrastructure Security It Service Management Enterprise Architecture Program Management Storage Business Process Project Portfolio Management Infrastructure Management Information Technology Pmp Integration Leadership Cross Functional Team Leadership Strategic Planning Customer Relationship Management Strategy Vendor Management Business Strategy Product Management Consulting Business Development Team Leadership Communication Hybrid Cloud Escalation Resolution Solution Design Capacity Planning Change Management Data Center Relocation Data Center Architecture Pmi Risk Mitigation Server Consolidation Disaster Recovery Pre Sales Telecommunications Event Management Technical Training Vdi High Availability Business Continuity Storage Area Networks System Deployment San Storage Virtualization Cloud Services Global Program Development Business Process Design Business Transformation Certified Scrum Master Engineering Proposal Development Recruitment Customer Experience Amazon Web Services Azure Cloud Business Leadership Engineering Management Customer Operations Global Teams Management Architecture Design Architecture Development Budget Development Client Services Delivery Customer Success Customer Focus Data Analytics And Modeling Data Center Administration Data Center Security Digital Workspaces Education Program Creation Enablement Program Creation Enterprise Customer Engagement Enterprise Technologies Executive And C Suite Relationship Building Explosive Growth Management Global Business Global Team Leadership It Architect Key Account Relationship Management

Greg Smith Education Details

  • Northeastern University
    Northeastern University
    Master Of Business Administration – Construction Management
  • Michigan State University
    Michigan State University
    Bachelor Of Science - Telecommunication

Frequently Asked Questions about Greg Smith

What company does Greg Smith work for?

Greg Smith works for Cayuse

What is Greg Smith's role at the current company?

Greg Smith's current role is Director of PMO.

What is Greg Smith's email address?

Greg Smith's email address is sp****@****ail.com

What schools did Greg Smith attend?

Greg Smith attended Northeastern University, Michigan State University.

What skills is Greg Smith known for?

Greg Smith has skills like Project Management, It Management, Agile Project Management, Itil, Sdlc, Virtualization, Scrum, Solution Architecture, Data Center, Risk Management, Professional Services, Enterprise Software.

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.