Onspot Connections is a leading provider of technology solutions, offering project management and managed services for businesses in the San Francisco Bay Area. With our team of experienced engineers, we provide top-notch networking, VoIP, and security solutions.

Completed dozens of network, systems, equipment and software implementations ranging from single-system installations to multi-site network migrations.Managed projects for customers from discovery and planning and equipment and systems recommendations through execution, team and sub-contractor oversight, documentation and training guide preparation, and project close-out.Recommended and maintained an internal database for tracking sensitive company and customer equipment.Debuted inception of dispatcher role resulting in increased efficiency and 50% reduction in open ticket counts.

Work with the theater Technical Director to maintain, upgrade, and operate lighting, sound, video and rigging systems for the City's theatrical department. Support the use of the space as a rental theater, enforce safety regulations, and provide customer service to the local dance, music and theater companies that utilize the venue. Extensive knowledge and experience with ETC Ion and Obsession II lighting consoles, and Mackie TT24 sound board.

Planned and converted network from a multi-vendor combination of routers, firewalls, switches, and access points to a 100% Cisco Meraki infrastructure.Planned and oversaw the installation of a new office for the Business and Advancement office completing the final move with zero unplanned disruption in service.Optimized management of iPads using Apple Device Enrollment Program / Apple School Manager, Apple Volume Purchase Program, and Cisco Meraki Mobile Device Management.Diagnosed and troubleshot hardware, software and network issues for faculty and staff.

Database design and administration, programming, data extraction and analysis support for clinical and research projects.Achievements:• Updated and improved the AIDS Research Institute Core Virology Laboratory’s SAS program for HIV-1 Genotyping; programming to accommodate changes in HIV-1 genotype resistance rules; changes to report formats and electronic medical records reporting requirements.• Created rules-based surveys for potential participant screening and a program for block-based subject randomization.• Redesigned the database for the Options project, an Acute HIV infection study including data normalization, improved querying and reporting, enhanced data entry speed and overall accuracy; created programs and queries for data import, linking, and report generation.• Designed program-driven database for the Structured Treatment Interruption (STI) protocol, a sub-study of the Options Project with use of shared back-end databases to minimize redundancy.• Scripted Audio Computer Assisted Self-Interview instruments and wrote data translation routines. • Produced a quality assurance algorithm for AIDS Clinical Trials Unit.

Successfully researched, recommended and implemented Microsoft Systems Management Server for computer and software inventory, software distribution and systems support. Trained fellow IS staff on setup kit preparation and distribution, systems remote control, and SMS querying/reporting.Primary support for migration of HRIS system with integrated Time and Attendance Reporting, including installation and configuration of SQL servers, software instllation and modification of database triggers.Achieved 100% upgrade of enterprise-wide servers for Y2K project and provided substantial assistance with upgrade of desktop systems for the same.

Expanded three-person office to two-location, twenty-person facility LAN/WAN topology, integrated mail and internet connection, automatic backup processes, and appropriate support systems.Analyzed customer specifications and wrote appropriate API routines to enforce program access using Windows NT security groups.Completed MCSE program while also supporting office functions and providing client services.