Roville Garcia Email and Phone Number
Hi there, I'm Roville!I am the Co-Managing Partner & Content Manager for The Virtual Gorilla, Lead Manager, & Executive Virtual Assistant. In 2015, I've started working as a Virtual Assistant as a side hustle assisting Eric Tsen with his Amazon KDP Business and at the same time working with a UK Company and a US Health and Wellness Company as a Chat Support Specialist. From 2017 to May 2021, I've assisted Jyotsna Ramachandran of Happy Self Publishing (www.happyselfpublishing.com) as her Executive Virtual Assistant and Marketing Manager. Here are some of the tasks I did for her:> answering & managing her emails, > generating leads for her business & managing these leads, > LinkedIn outreach & prospecting,> web research & reaching out to potential clients through direct email outreach> creating & posting social media content on Facebook, Instagram, & LinkedIn, > managing her Facebook group,> managing her social media team making sure that planned content is posted on schedule,> creating & sending newsletters to her email list, > booking her to podcast shows targeted to her niche & managing her calendar, > sending Agreements & invoices to clients,> creating processes & implementing processes,> hiring new staff & training the teamCurrently, I'm leading a team of Virtual Assistants dedicated to helping start-up companies, business owners, real estate agents, coaches, and more! Together with my partner, we created The Virtual Gorilla during the pandemic with the hopes of connecting Virtual Assistants who've lost their clients due to the "great global lockdown" (as we would jokingly call it) with new clients, and of course, connect clients with Virtual Assistants for a fraction of the cost.Here are what people are saying about me:"Roville is the definition of a perfect freelancer! She works diligently and will clarify expectations and tasks well. I highly highly recommend her to anyone looking for a reliable and industrious freelancer"-Eric Tsen, Upwork Client"I love working with Kina and Roville! They are delights to speak with and work with and are always up for anything from a simple task to a challenge."-Emily Dodd Marketing Manager of Artemis.co"Thank you so much, Roville for your valuable contribution to the company. You have played a key role in implementing systems, creating processes, hiring new staff, training the team, and so much more! We are going to miss a Rockstar team member like you!"-Jyotsna Ramachandran Founder&CEO of Happyselfpublishing.com
The Virtual Gorilla
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Co Managing PartnerThe Virtual Gorilla Oct 2020 - PresentWe are a group of Virtual Assistants dedicated to helping Startup Companies, Small to Medium Business Owners, Real Estate companies, Physicians, Coaches, Podcasters, and others.We provide services from digital marketing tasks, email management, scheduling appointments and managing events to personal errands. We can do almost anything from a remote location!We created this company during the pandemic with the hopes of connecting Virtual Assistants who've lost their clients due to the "great global lockdown" (as we would jokingly call it) with new clients, and of course, connect clients with Virtual Assistants for a fraction of the cost.We've been providing professional & highly-skilled Virtual Assistants within U.S., India, and Australia.We make sure sure that we assign you a Virtual Assistant who is tailored-fit to your current business needs by finding out what you really need and then go through a rigorous process for selection.As a business owner, there may come a time at which it's impossible to do everything by yourself. And if you're still able to do everything yourself, you may lose the ability to do it all as efficiently and effectively as possible.OUR GOAL is to give you more time in a day so you can FOCUS on your zone of genius.Hiring a Virtual Assistant frees up your time so you can focus on the work that will make money and grow your business.Plus, frankly, many Virtual Assistants are better than you at certain tasks. It's always more efficient and less expensive in the long run to hire out duties you're not skilled at.
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Virtual AssistantSelf-Employed Aug 2015 - PresentRoville has been a Virtual Assistant since 2015. She has worked as a Lead Manager, Social Media Manager, Marketing Manager, Podcast Guest Booker, and Executive Assistant to the CEO. Roville’s forte is Organizing – For her, “organizing is just one big game of Tetris.Email Roville at atyourservice@thevirtualgorilla.com
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Marketing ManagerHappy Self Publishing Jan 2017 - Jun 2021- Podcast Booker and Manager- Social Media Manager- Executive Virtual Assistant- Facebook Community Manager- Implemented systems, created processes, helped in hiring new staff and training the team -
Customer Service RepresentativeAuthor Solutions, Llc Jan 2013 - Jul 2015- Answered authors' inquiries and resolved concerns through calls, emails, and successful author follow-ups.- Submitted book information for distribution.- Transferred calls to the appropriate department.- Managed mailboxes. -
Customer Service RepresentativeStream Global Services Feb 2011 - Aug 2012Cebu, Central Visayas, Philippines- Worked for Sirius XM Radio- Managed customers' accounts- Recorded details of inquiries, comments, and complaints.- Sales order processing.- Answered customers' billing inquiries. -
Customer Service RepresentativeTeletech Philippines Jun 2009 - Mar 2010Cebu, Central Visayas, Philippines- Worked for The Hewlett-Packard Company.- Handled and resolved customer complaints.- Transferred calls to the appropriate department. -
Sales AssociatePeople Support Aug 2006 - Apr 2009Philippines- Ensure high levels of customer satisfaction through excellent sales service.- Assess customers' needs and provide assistance and information on product features.- Remain knowledgeable on products offered and discuss available options.- Team up with co-workers to ensure proper customer service.
Roville Garcia Education Details
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Registered Nursing/Registered Nurse
Frequently Asked Questions about Roville Garcia
What company does Roville Garcia work for?
Roville Garcia works for The Virtual Gorilla
What is Roville Garcia's role at the current company?
Roville Garcia's current role is 🎙️ Podcast Booking & Outreach Specialist ► I help leaders attract their ideal clients by featuring them as expert guests on Top 5% podcasts ► Get Booked on Podcasts as Expert Guests ► Outreach Marketing.
What schools did Roville Garcia attend?
Roville Garcia attended Central Philippine University.
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