SEASONAL - May -> September/OctoberI have worked as a seasonal fertilizer/weed control applicator for 8 seasons (excluding 2013-2016 seasons when I lived in B.C). My experiences including briefly assistant managing the Residential division in 2011-2012 (until it was sold), field-supervision and new staff training, sales, customer retention, sales calls, estimating, company vehicle use, safe handling and usage of chemicals. Day-to-day activities involve driving a company vehicle throughout the day, and responsibility for managing individually-assigned workflows under low supervision (working alone) or managing a small crew (2-4).

I worked in the central Contact Centre for Coast Capital Savings Credit Union. In my first role as an Financial Services Representative, I worked as customer service and sales on the phones, handling on average 40-60 interactions a day. This role lasted from October 2014 until July 2016 when I transitioned to an administrative role, in which I managed Contact Centre workflow, scheduling and payroll for 100+ staff alongside the rest of the small Contact Centre Administration team. This role ended in April 2017 when I resigned to move back to Edmonton, AB.

Providing financial services to the members of Servus CU by processing transactions and having meaningful conversations to identify potential problems in the members financial needs, suggesting them solutions we could potentially help them with. In addition, I gained a great deal of experience and knowledge into the banking systems, frequently going beyond my job position to learn new things.

My job, in addition to that of a regular barista (beverage preperation/custumer service) was to open and close the store, manage and deposit cash, resolve customer and staff disputes, manage the store during my shift and encourage sales while maintaining a quality of service and product during peak hours.