General Manager
Queen Elizabeth Olympic Park
Providing positive and collaborative senior leadership to Our Parklife CIC as a cross sector joint venture. My management ensured smooth governance, business development, growth of brand and commercial opportunities and the management of a team of staff and up to 600 volunteers on Queen Elizabeth Olympic Park.My role involved providing leadership to Our Parklife and assuming accountability for all activities and operations to the Board of Directors, key stakeholders, and our main client - the London Legacy Development Corporation (LLDC). I led on all aspects of strategy and business planning, resulting in successful contract extensions and growth with key customers including the LLDC, event operators, local community groups and other local stakeholders. Working collaboratively I identified, tested and mobilised commercial opportunities within a niche market, utilising a range of resources and managing varied stakeholder needs. This included merchandising, tour delivery, mobility services, event services, and corporate volunteering opportunities. I managed all resources, including human resources, all areas of compliance including GDPR, insurance, financial reporting, legal and commercial. Working closely with colleagues from ENGIE UK I developed and tested measuring social value, coordinated apprenticeship opportunities, championed diversity and inclusion and contributed to key business development activities and bid proposals which supported our customers achieve Net Zero and developing sustainable communities.