Rowan Parker Email and Phone Number

Earthouse Building Conservation Ltd is a traditional building restoration company based in Devon, UK. We specialise in the conservation and restoration of cob and stone buildings, using traditional methods and materials. We also undertake full barn conversions. I am responsible for all elements of the office function including HR, customer service, marketing, procurement and project planning.

I worked for local businesses to assist with their day to day administration requirements. This included book-keeping, creating website content and updates, social media updating and policy writing.

Provide cover for the school reception throughout the dayRespond to all queries from parents/external agencies/staffResponsibility for registrationTaking payments for trips etc and cashing up till at end of dayWriting letters on teachers/head teacher’s behalf regarding a variety of issuesMaintenance of the school website

Management of multiple roles from approval to recruit to appointmentAdvise on best routes to marketInternal liaison with managers and HR across the universityExternal liaison with recruitment agencies and advertising companiesAdministration of recruitment processes

ER & AdvisoryProviding appropriate HR advice and guidance to staff and managers on a range of mattersChairing the Staff Representative group and leading on action pointsSupporting the Group HR Manager with change management Dealing with staff pay/pension/benefits/welfare queriesDisciplinary and grievance investigations –coaching managers throughout the processInvestigations and Hearings for Time & Attendance disciplinary casesWelfare meetings with staff – coaching managers how best to deal with difficult situationsRequesting detailed medical reports from GPs/OH – Implementation of health questionnairesRecruitmentManaging and advising on the recruitment process from sign off to new starter – including liaising with management, finance, external agencies and candidates, interviewing, making offers and informing unsuccessful candidates (recruited circa 35 commercial, technical & lab staff)Interviews and assessmentsAgreement of terms and conditions with agencies/advertising suppliersTraining & DevelopmentUpdating and presenting the Company Induction to all new staffInitial Workplace Inductions and enrolments for all new staffDesigning and implementing ‘bite-size’ training sessions for managers on HR policies and proceduresAssisting managers with Lean Working closely with managers to create and maintain training records for all staff in line with ISO requirementsAdvising managers on mandatory training and booking both internal and external trainingTraining HR staff Admin & SupervisoryActively involved in the implementation and data conversion for new HR & Payroll database (iTrent)Preparing contracts and documentation for new staffRunning reports from T&A system as requested and producing information in a manageable format for the SMTUpdating noticeboards and promoting employee benefitsSupporting the HR Assistant with monthly payrollActing team supervisor in Group HR Manager’s absenceSupervision and setting of work for Office Support

Uploading vacancies onto NHS Jobs websiteManaging the new starter process and documentation within the temporary staff bankKick started a project to ensure correct documentation was held for all volunteers both short and long termUpdating and improving HR Process Guides in line with Trust policyImplementing new processes within the team and liaising with other teams to ensure processes run smoothlyTraining team and other relevant staff on new proceduresProviding managers at multiple sites with advice on all aspects of HR, particularly recruitmentSitting on Job Evaluation panelsProviding information for Information Governance requestsAssisting managers with the entire recruitment process, from approval to recruit to appointmentProducing monthly reports to show recruitment statistics and analysing data for managers useEnsuring correct documentation was obtained for all new staffProviding new staff with advice on pre-employment checks, including CRB, Overseas Police Checks and VisasAssisting with queries on the helpdesk by phone, email or in person – problem-solvingAdvising staff and managers on the Retirement Return process Advising staff on benefits, pensions and annual leave entitlementAdministration of the Pension Choices exercise, Life Assurance Scheme and Childcare Voucher SchemeAdvising staff and managers on the maternity/paternity processesRunning monthly and weekly reports from ESR to show graduates, work permits, professional registrations and other essential checksAdvising managers on Trust policies and procedures

Taking the lead in co-ordinating and delivering the annual Health & Wellbeing WeekProviding advice and guidance to staff and managers on HR issues and policiesCo-ordination of corporate training plan in line with reaching Investors In People statusResearching and booking internal and external trainingAssisting with all areas of recruitment – from advertising to appointingEnsuring and maintaining integrity of data on HRProRecording and reporting on sickness dataAdvising on company benefitsProducing annual rewards statements

Organising the company’s first recruitment evening.Implementing a Preferred Supplier List with recruitment agencies.Creating a new absence management system and inputting data.Completing workplace assessments for new staff and temps.Recruitment administrationArranging interviews and assessmentsNew starter documentation Maintaining accurate, up-to-date personnel records.Preparing payroll information.Ordering office furniture and stationery.Completing weekly fire safety checks.Researching and promoting new Company benefits i.e. gym memberships, salary sacrifice schemes, learn a language schemeTaking meeting minutes.Reporting back to the HR Business Partner, line managers and other members of the management team on recruitment progression.