Rowan Alawi Email & Phone Number

Palestine

Usa, Delaware

1. Developed & executed highly effective business strategies,positioning Trase as a frontrunner in the construction tech industry & driving consistent growth2. Led day-to-day operations with exceptional managerial finesse,overseeing a dynamic team &fostering a collaborative work environment that maximized productivity &innovation3. Cultivated &maintained strong relationships with clients,investors,key stakeholders,resulting in long-term partnerships &business success4. Utilized data-driven insights to analyze market trends,empowering strategic decision-making &facilitating sustainable competitive advantages5. Ensured strict adherence to legal and regulatory requirements,safeguarding operational excellence & building trust among clients and partners6. Spearheaded the development &management of budgets and financial plans, paving the way for continued financial stability &expansion7. Pomoting a positive company culture steeped in passion,dedication, &a relentless pursuit of excellenceAccomplishments:1. Successfully launched a groundbreaking product/service that not only revolutionized the industry but also drove substantial revenue growth for Trase2. Secured a pivotal contract with the largest construction company in KSA,solidifying Trase's market position &opening new avenues for expansion3. Attracted significant investment funding through a safe note, a testament to Trase's potential &the trust placed in your leadership4. Improved employee retention rates &cultivated a positive work environment,leading to a notable increase in employee satisfaction and productivity5. Implemented innovative technologies &streamlined processes, resulting in heightened efficiency &productivity across the organization6. Actively participated in major summits &events within the construction &tech industries,leveraging these opportunities to network,learn, stay at the forefront of emerging trends7. Earned industry recognition&awards,such"Women in ConTech 2022"&"TieWomen MENA

Jerusalem

Ramallah, West Bank

1. Orchestrated powerful business strategy, propelling Amal's growth in the construction sector.2. Demonstrated visionary leadership, fostering excellence and social responsibility in day-to-day operations.3. Cultivated partnerships securing impactful funding from USAID, EXPO, EWC, and others.4. Led comprehensive reporting efforts showcasing tangible social impact to funding partners.5. Ensured adherence to ethics, compliance, and alignment with Amal's mission of sustainable social impact.6. Conducted rigorous impact assessments, enabling data-driven decision-making for continual improvement.7. Championed innovation and collaboration, creating an inspiring work environment for social change.Accomplishments:1. Successfully launched Amal as a pioneering social impact startup in the construction industry.2. Garnered impactful funding partnerships, solidifying Amal's position as a trusted agent of social transformation.3. Led impactful initiatives contributing to positive change in the construction sector.4. Presented Amal's exceptional social impact, earning ongoing support and recognition.5. Established Amal as a reputable and influential player, receiving awards for dedication to sustainable change.6. Collaborated with diverse stakeholders, aligning Amal's initiatives for broader social impact goals.7. Championed diversity and inclusivity, serving as a role model for women in the industry.

Jerusalem

Managed the daily data for the client, centralized its data to be reviewed and verified before handling. and rolled out 5 users to the Marketplace. Trained two team members and worked with their on-boarding. Created scripts to improve data analyses. and worked closely with R&D to create API's.

Hong Kong/ Jerusalem

Managed the daily data for the client (daily tasks received from 60 to 100), centralized its data to be reviewed and verified before handling. and rolled out countries sites as well as signed up data with country’s manager. Implemented a new process and protocols to improved the quality of the data uploaded by the department (daily SLA above 90%).Established quality control process and protocol which decreased the number of tickets by approx. 60% to 70% depends on the week.Trained a new team member and coordinated with different departments (Customer success, Data Services, Configuration Team, Product Team and Support team) to overcomeobstacles in the roll-out.Generated new users and engaged in active customer retention by gaining trust and confidence,displaying well-developed skills in communication, and getting things done.

Hong Kong/ Ramallah

Formulated a standardized process and protocols within departments to reduce the distraction and increase the performance to 80%.Built a workflow dashboard that incorporated metrics and KPIs to effectively utilize the company’s human capital for operational purposes.Supervised and hired new team members, created on-boarding/off-boarding plan and assigned goals for the team members then conducted an analysis of progress on a weekly basis.Worked across departments (with Project Managers, Support and Product Managers) to emphasizes business plans and set goals for future.Improved performance quality and raised the output of QA department to 85%.Engaged with customers and replaced absent Project Managers.

Hong Kong/ Ramallah

Tracked daily tasks, and utilized solid troubleshooting and common-sense skills.Maintained a high level of performance while working to strict deadlines.Captured, documented, interpreted and shared the business customers’ regulatory procedures.Acquired an in-depth knowledge of the freight industry.

Ramallah West Bank, Palestine

Supervised building completion on site, and followed up with the customers afterward.Designed the main electricity and water systems supplying commercial buildings on AutoCAD.The role required taught attention to details and enthusiasm for working.