Customer Care Team Lead
Current
Dec 2022 - Present
AeroLeads people directory · profile
Rowan Guillemain Email & Phone Number
Customer Care Team Lead @ Vocus
at
Vocus
LinkedIn matched
3 data sources
Profile completeness 100%
Current company
Role
Customer Care Team Lead @ Vocus
Location
Greater Perth Area, Australia, Australia
Company size
Who is Rowan Guillemain? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Rowan Guillemain is listed as Customer Care Team Lead @ Vocus at Vocus, a company with 1630 employees, based in Greater Perth Area, Australia, Australia. AeroLeads shows a matched LinkedIn profile for Rowan Guillemain.
Rowan Guillemain previously worked as Customer Care Team Lead at Vocus and Customer Care Specialist at Vocus. Rowan Guillemain holds Dimploma, Share Trading & Investment, Competent from Wealth Within Institute.
Company email context
Email format at Vocus
This section adds company-level context without repeating Rowan Guillemain's masked contact details.
Vocus
Review company-level records connected to Rowan Guillemain before choosing the right outreach path.
Profile bio
About Rowan Guillemain
An outgoing, genuine and solution orientated, with experience in delivering exceptional customer service, sales and telecommunications. With an eclectic skill base, I have experience in many different industries and working environments in my professional career, being career-orientated and having great literate and mathematical skills with an advanced knowledge of computers, and academically I have Diplomas in Trading & Investment and currently completing my Diploma in Financial Planning.Continuous training and development is welcomed by my eagerness to learn and harness new skills, as I am now looking to start a career in the industry I am most passionate about - Finance. In my current role as a Telecommunications Sales Representative, working in a customer-focused and sales environment I specialise in face-to-face sales and building quick customer rapport, with a determination to have the customer leave with a positive and informative experience that exceeds their expectations. My approach is to conduct myself in a genuine and solution-orientated manner, demonstrated by my passion to add value and exceed KPI’s. With my love of all things finance, trading and investments, getting to know and helping people, learn new things, to work hard in what I love doing and in return I am passionate about adding value and I love to see the outcome of the team's work be a success. Thriving on achievement, acknowledgement and financial incentives, I always want to do more to make a positive difference.I am an EFNJ "Protagonist" according to the 16 Personalities (www.16personalities.com/personality-types)
Listed skills include Customer Satisfaction, Customer Service, Sales, Management, and 9 others.
Current workplace
Rowan Guillemain's current company
Company context helps verify the profile and gives searchers a useful next step.
Vocus
6 roles
Rowan Guillemain work experience
A career timeline built from the work history available for this profile.
Customer Care Specialist
Current
Nov 2021 - Present
Telecommunication Sales Representative
Key Responsibilities:Telecommunications Sales role selling mobiles, internet hardware, computers and upselling supportive productsExceeding individual KPI’s, sales targets and managing roster adherence to assist in leading my team to successCustomer relationship management; handling demanding customers; assisting team in achieving store.
Jun 2017 - Nov 2019
Customer Service Sales Representative
Key Responsibilities:Inbound call centre role speaking to new & existing customers, assisting with sales, technical support, invoices & queriesExceeding individual KPI’s, sales targets, roster adherence & call time target to assist in leading my team to successReporting sales leads statistics & individual/team results directly to the Senior Sales.
Jun 2014 - May 2017
Production Assistant & Gardender
Lta Education / Control Print
Key Responsibilities:All-rounder role incorporating reception, picking/packing & printing production for indivduals, businesses & schoolsWorking with a small team, independently & without directionHandling tedious & repetitive physical tasks including general gardening tasksPacking order parcels, invoicing, data entry, stocktake, maintaining stock levels.
Dec 2012 - Jun 2014
Customer Assistant / Delivery Driver
Key Responsibilities:Delivery driver role working in store and in field delivering products to businesses and residential customersProviding solutions to customers regarding their plumbing needs/requirementsWorking with a small team, autonomously & without direction, & delivering products to customers promptly
Aug 2008 - Dec 2012
Team & coworkers
Colleagues at Vocus
Other employees you can reach at vocus.com.au. View company contacts for 1630 employees →
CW
Claudia Wild
Colleague at Vocus
Australia, Australia
View →
SB
Sherry Bryden
Colleague at Vocus
Greater Melbourne Area, Australia
View →
NJ
Nipuna Jayaweera
Colleague at Vocus
Melbourne, Victoria, Australia, Australia
View →
DN
Dave Nathan
Colleague at Vocus
Greater Melbourne Area, Australia
View →
KN
Krish Nalam
Colleague at Vocus
Melbourne, Victoria, Australia, Australia
View →
SK
Sam Kourbeis
Colleague at Vocus
Brisbane, Queensland, Australia, Australia
View →
SS
Sindhu Sri Vemuri
Colleague at Vocus
Sydney, New South Wales, Australia, Australia
View →
BH
Brenton Hunter
Colleague at Vocus
Greater Melbourne Area, Australia
View →
SS
Swapi Sodhi
Colleague at Vocus
Melbourne, Victoria, Australia, Australia
View →
TN
Thuy Ngo
Colleague at Vocus
Greater Brisbane Area, Australia
View →
Claudia Wild
Colleague at Vocus
Australia, Australia
View →
SB
Sherry Bryden
Colleague at Vocus
Greater Melbourne Area, Australia
View →
NJ
Nipuna Jayaweera
Colleague at Vocus
Melbourne, Victoria, Australia, Australia
View →
DN
Dave Nathan
Colleague at Vocus
Greater Melbourne Area, Australia
View →
KN
Krish Nalam
Colleague at Vocus
Melbourne, Victoria, Australia, Australia
View →
SK
Sam Kourbeis
Colleague at Vocus
Brisbane, Queensland, Australia, Australia
View →
SS
Sindhu Sri Vemuri
Colleague at Vocus
Sydney, New South Wales, Australia, Australia
View →
BH
Brenton Hunter
Colleague at Vocus
Greater Melbourne Area, Australia
View →
SS
Swapi Sodhi
Colleague at Vocus
Melbourne, Victoria, Australia, Australia
View →
TN
Thuy Ngo
Colleague at Vocus
Greater Brisbane Area, Australia
View →
3 education records
Rowan Guillemain education
Dimploma, Share Trading & Investment, Competent
Wealth Within Institute
Advanced Diploma, Share Trading & Investment, Competent
Wealth Within Institute
Education record
Kalamunda Senior High School
FAQ
Frequently asked questions about Rowan Guillemain
Quick answers generated from the profile data available on this page.
What company does Rowan Guillemain work for?
Rowan Guillemain works for Vocus.
What is Rowan Guillemain's role at Vocus?
Rowan Guillemain is listed as Customer Care Team Lead @ Vocus at Vocus.
Where is Rowan Guillemain based?
Rowan Guillemain is based in Greater Perth Area, Australia, Australia while working with Vocus.
What companies has Rowan Guillemain worked for?
Rowan Guillemain has worked for Vocus, Jb Hi-Fi, Iinet, Lta Education / Control Print, and Tradelink.
Who are Rowan Guillemain's colleagues at Vocus?
Rowan Guillemain's colleagues at Vocus include Claudia Wild, Sherry Bryden, Nipuna Jayaweera, Dave Nathan, and Krish Nalam.
How can I contact Rowan Guillemain?
You can use AeroLeads to view verified contact signals for Rowan Guillemain at Vocus, including work email, phone, and LinkedIn data when available.
What schools did Rowan Guillemain attend?
Rowan Guillemain holds Dimploma, Share Trading & Investment, Competent from Wealth Within Institute.
What skills is Rowan Guillemain known for?
Rowan Guillemain is listed with skills including Customer Satisfaction, Customer Service, Sales, Management, Team Leadership, Mathematics, Problem Solving, and Microsoft Excel.
Find 750M verified contacts
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trial