While at MetroTrains I worked as a Senior TA/Test Lead on two SAP Projects:SAP ARIBA - The Project aim was to implement the SAP Ariba Buying & Invoicing module of the ARIBA P2P solution and integrate it with Ellipse ERP v9 and Microsoft Power BI.SAP SuccessFactors - The Project aim was to implement the SF Talent acquisition, Career Development and Succession Planning and Employee Self-Service modules and integrate with existing legacy HR systemsRoles and Responsibilities: • Prepare and maintain SIT and UAT Test Plans and reports • Estimate, prioritise, plan and coordinate testing activities • Defect Management including Triage • Defect creation, tracking and retesting • Test Case planning development and execution • Map test cases with requirements • Vendor engagement to discuss technical changes and requirements • Review technical documentation • Test resource managementTools and Technologies:SAP Ariba Buying & InvoicingSAP SFHPALM

Senior Test AnalystOctober 2017 – December 2018Worked as a Senior Test Analyst on the Donor Mobile Application (DMA) project. The project delivered a mobile application based solution for iOS and Android. The services were delivered using a cloud based solution using Amazon Web Serviced (AWS) and Azure B2C for single sign on authentication. Roles and Responsibilities: • Prepare and maintain SIT and UAT Test Plans and reports • Estimate, prioritise, plan and coordinate testing activities • Defect Management including Triage • Defect creation, tracking and retesting • Test Case planning development and execution • Map test cases with requirements • Vendor engagement to discuss technical changes and requirements • Review technical documentation • Test resource managementTools and TechnologiesAmazon Web ServiceAzure B2CConfluenceJiraHP Quality CentreiOSAndroidSenior Test AnalystFeb 2016 – July 2017Worked as a Senior Test Analyst on the DonorConnect project. The project used an Oracle SaaS solution using the Oracle RightNow CRM product to deliver a cloud based Contact Centre and web based Donor Portal application.Roles and ResponsibilitiesCreate test cases based on user stories and requirementsTest case executionMap test cases with requirementsTest estimationsDefect creation, tracking and retestingSME and technical test adviserProvide training to Test AnalystsFunctional TestingSIT and Regression testingReview technical documentation and provide risk assessment to managementWeb Service integration testing using SoapUI toolTools and technologiesSoapUIMicrosoft TeamsOracle Service CloudConfluenceJiraHP Quality CentreOracle Developer SQLCIMAR

Contracted as a Senior Test Analyst to Coles Group working on both Warehouse and Finance programmes, all projects focused heavily on integrating end to end data from Stores, Warehouses and Suppliers so financials could be measured and realized in BI, DW and SAP.My general responsibilities were:▪ Create test cases based on BRS, BFS and TD’s▪ Test case execution▪ Map test cases with requirements▪ Test estimations▪ Defect creation, tracking and retesting▪ SME and technical test adviser▪ Provide training to Test Analysts▪ SIT and Regression testing▪ Creating data in all systems so it flows end-to-endSystems used in test and integration:- RMS (Retek)- MicroStrategy- SQL Developer- Oracle BI Publisher- Oracle Reports- RESA- POS- WMS- SAP- WRP- RPM- RIS- ILS- IMS- AIP- EAI- SIM- BOS- BI- DW- WHO

Test Consultant for Wataniya Mobile, Palestine.My specific responsibilities were:- Review and provide feedback on Marketing product and service requirements- Review and provide feedback on Change Request requirements- Monitor, review and improve all testing processes and methods- Re-engineer the master Test Approach based on new test process- Prepare and maintain test documents, including Test Plans/Schedules, Test Reports and Test Scenarios- Test resource training and mentoring- Defect management- Help hire Test Specialists

SIM-M Platform - Equipment Identity Register (EIR) - Technical Test LeadThe purpose of this project was to design, implement, and test the changes made to the UMTS core network elements, specifically the WSC (MSC), SMSC, routers, firewalls, Cisco ITP, SGSN, GGSN and USDS (HLR) to allow the integration of the SIM-M platform and the different SIM-M capabilities. The SIM-M platform provides a system to manage customer SIM cards and mobile device configuration/tracking in a practical, efficient and customer-friendly manner.My specific responsibilities were:• Prepare and maintain test documents, including test plans/schedules, test reports and test cases • Meet with vendor to discuss technical changes• Review technical documentation and provide risk assessment to management• Advise management on technical issues• Test case execution• Regression testing• Provide test estimations• Defect trackingUAS Performance Testing - Test EngineerThe UAS is part of the Charging Control function for Telecom’s UMTS network and provides real-time voice and SMS charging services. The UAS is used in conjunction with the Intec Singl.eView billing engine for real-time rating of pre and post paid subscribers. My specific responsibilities were:• Prepare and maintain test documents, including test schedule, test reports and test cases • Develop test scripts using the Catapult MGTS and DCT Load Tool• Meet with vendor to discuss technical changes• Advise management on technical issues• Review technical documentation and provide risk assessment to management• Monitor and report on all performance testing including Capacity and Soak testing• Test case execution• Regression testing• Provide test estimations• Defect tracking

Location Based Technology (LBT) – Technical Test Lead (March 2007 – August 2008)As part of Vodafone’s strategy to provide landline alternatives, it investigated innovative new location-based technology from Seeker Wireless. The Seeker Wireless solution provides home phone functionality via a mobile device. Our team was employed to assess and mitigate risks involved in the introduction of this unproven technology.My specific responsibilities were:• Monitor and advise a team of four Test Analysts• Prepare and maintain test documents, including test methods, test reports and test cases• Map test cases with requirements • Meet with vendor to discuss technical changes• Advise management on technical issues• Review technical documentation and provide risk assessment to management• Monitor and report on all performance testing• Test case execution• Regression testing• Performance testing• Provide test estimations• Provide training to other Test Analysts• Defect trackingUMTS900 Integration – Technical Test Lead (June 2008)The UMTS900 project objective was to test the performance of the Seeker Wireless’ location-based technology with the 900 MHz frequency. My specific responsibilities were:• Prepare and maintain test documents, including test method, test plan, test report and test cases• Consult with Network Engineers to investigate issues• Review technical documentation and provide risk assessment• Test case execution• Provide test estimations• Defect trackingA# Number Routing - Test Analyst (July-August 2008))Local calls between the Vodafone and Telecom networks are now required to be delivered over a separate POLI (Point of Local Interconnect) trunk in each major Local Interconnect Calling Area (LICA). The A# Routing project objective is to provide Intelligent Network (IN) functionality to deliver calls via the correct interconnect.

Server RedundancyZeacom Ltd is a software company that develops Computer Telephony Integration (CTI) solutions. The company’s products use the NEC, Definity, Magix, IPOffice and Cisco PABX platform to deliver core functionality. The project objective was to develop a redundant server that replicated CTI services and data in case of primary server failure. Custom ReportingThe Custom Reporting project objective was to develop a data replication service to allow customers to create custom reports. The solution used TCP-IP, UDP and SMTP protocols for data transport and ODBC to integrate with MYSQL, Microsoft Sequel Server, Access and Oracle. SNMP Integration The SNMP project objective was to deliver a solution that integrated with current network management tools to allow the monitoring of the Zeacom CTI services. The solution uses the Simple Network Management Protocol (SNMP) to provide alerts to application such as HP OpenView. PABX Testing and IntegrationMy primary role at Zeacom involved all Functional, Regression, SIT and Performance Testing of the CTI services using the Magix, Definity and IPOffice PABX platforms. Test Environment Virtualisation A major achievement while at Zeacom was the virtualisation of the test environment using Vmware Server. The redesign took a test lab heavily reliant on physical servers and replaced them using virtual servers. This technology allowed multiple software versions to be tested in a shorter time. My specific responsibilities were:• Create test cases based on System Requirements Specification (SRS)• Consult with Developers, and System Architect• Test case execution• Provide project based test estimations• Programme and configure Magix, Definity and IPOffice PABX’s• Consult with PABX developers • Review technical documentation on PABX upgrades• Providing training• Manual testing• Performance testing• Regression testing• Defect tracking