• Key product owner on Mkodo’s largest client, the Ontario Lottery and Gaming group, focusing on IOS and Android apps• Worked across lottery, casino, instant win games, customer onboarding, data analytics to improve user journeys and identify pain points, gamification and customer engagement• Spearheaded accelerated delivery and strengthened client relationships• Analysis, prioritising and translating business requirements into Epics and user stories, managing the roadmap, maintaining the backlog and dealing with technical issues• Integrated Apple Pay, Direct Pay, eTransfer card integration, 3rd level transaction history, push notifications, deeplinking, KYC, etc.• Expanded the roadmap from 1.5 to 4 months across 4 squads by identifying gaps and improvements through data analysis and discovery• Improved relationships, integrating key stakeholders between Mkodo & OLG and ensuring mobile apps were represented during the discovery period

• Provided freelance support for previous clients, implementing new features and setting up cloud-based hosting for CityScopes to enable future SAAS services• Enhanced the delivery charges e-commerce aspects for Kernowine, improving UX experience

• Led the transformation of Vodafone Germany's EdTech SAAS strategy, capturing stakeholder needs, and specifying functional requirements and defining the technical specifications before transitioning to a Product Owner role• Collaborated with SinnerSchrader (Accenture) to design, build, and maintain a large Gamification eLearning Platform used by 10,000 employees• Stakeholder management across product, commercial, and engineering areas. Responsible for identifying, measuring and maximising value throughout the entire products lifecycle, using data and feedback to continuously iterate and improve via a scrum framework• Extended the project by a year due to high staff engagement levels exceeding 70%

• Managed the complete SDLC for start-up e-commerce company Kernowine, delivering the product within 3 months and achieving the first order within 2 days of launch• Working with remote teams from analysis through to design, build, testing and deployment using agile and scrum

• Managed a complete digital transformation of the business structure across the British Toy and Hobby Association, the Toy Fair and the Toy Trust products• Worked closely to align multiple stakeholders around the vision by defining priorities based on business analysis and user needs to take the product from concept to launch• Introduced varying levels of membership and digitising forms & processes across the business• Ultimately reduced data input errors by over 50% and saved hundreds of staff hours, reduced costs, improved time to market and customer experience

• Established and built digital creative agency from the ground up, specializing in delivering innovative games, gamification and website design & development• Managed a high-performing team of 22 account and project managers, designers & developers in the UK and abroad applying Agile Scrum frameworks, developing web-based applications, mobile apps and websites• Executed strategic initiatives to expand the agency’s client base and revenue stream• Cultivated Strong stakeholder engagement skills - up to C-levels, serving as a trusted advisor and strategic partner• Oversaw all aspects of product development, from conceptualization to launch, ensuring alignment with client objectives in a fast-paced Agile environment• Joint Venture with iGaming client to create bingo, slots, casino games and affiliated sites• Premier accounts included DreamWorks, Paramount, Universal Pictures, Ladbrokes, Aegon, Polydor, ITV, C4, Microsoft, Eidos, Intel, Royal Bank of Scotland, Morrisons, Viacom, LiveNation, Aviva, TRW & SantanderHis Skills include:Strong understanding of marketing communications, campaign creation and proposition developmentExperience in insight analysis and needs-based customer segmentation techniques-Demonstrable ability to build and lead a team-Collaborative skills and experience of working in cross-functional teams and with stakeholders across all seniority levels to think strategically and problem solve our current challenges-Analyse and interpret data in order to prioritise backlogs, roadmaps and stories-Strong project management skills and comfortable with working to tight deadlines- A good understanding of business, UI / UX and technologyJV with iGaming client to create Bingo site as well as slots, lottery, various casino games and affiliate sites.

Performance Software Strategy, Plan, Execution, Analysis and Recommendations on a new IFA (Independent Financial Advisor) product they were developing

Test Strategy on an involved Sun/J2EE development tool where testing alone was in excess of half a million pounds.Designed the Operational Acceptance Test Approach to be used throughout MBNA.Successfully implemented a performance test on a complex web based application for Coutts, a major city bank.Developed a complex Technical Test Architecture for the Governments Criminal Records Bureau.Prepared and performed a variety of in-house testing courses, managed, tutored, guided and mentored junior testers.Managed a team of 12 while testing a WAP/web application successfully.Achieved Certified Product Specialist in LoadRunner NT/Client Server version 7.Achieved Certified Product Specialist in LoadRunner for the Web version 7.Attained the British Computer Society (BCS) Foundation Certificate in Software Testing – ISEB Certification.

As a consultant I worked for a number of blue chips companies across the UK as well as with Birmingham City Council where I managed and performed a UAT test on BCC new CRM system, completed Test Plan, scripts, defect report etc. Managed and trained 4 BCC staff on the various aspects of UAT testing. As a direct result of the UAT, Specialist Testing Solutions became BCC’s preferred testing supplier.

As a consultant I worked at a variety of companies testing new websites for functionality, UX/UI, as well as stress and performance testing. This included test strategies, planning, scripts, resourcing and management across companies such as Hays Logistics, Sony, BSkyB, Microsoft and Home Services.Software tester on Braid Systems financial messaging solutions. Braid Systems was a software house developing payments systems for large financial institutions,