I deliver social media expertise specific to business needs with flexibility. I am a social media consultant, producer and trainer with 20 years' experience. I develop strong relationships with my clients and appreciate their lovely feedback (see some below!).As former Head of Social Media for BBC TV, social media, digital content and communications are at the heart of my professional world. My work involves setting the social media direction and strategy for very well-known brands as well as ones without the benefit of global attention. I work for myself helping organisations of many types with their social media and digital comms approaches, using my corporate experience to help bring together Marketing, Comms, PR and Digital. I develop social media strategies and policy, as well as carrying out audits, research projects, analysis and social listening. I continue to create content and manage social media channels, remaining on the cutting edge of activity. I have worked with a broad range of clients across sectors including those in film and broadcasting, FMCG, digital agencies, banks, luxury brands, global publishers, charities, PR agencies and many more. I also develop and deliver training sessions, master classes and talks on many topics related to social media for clients including the BBC, the European Broadcasting Union, the European Parliament, ScreenSkills and many more. My training sessions are wide ranging and include "How To Reach Out To Young People", "LinkedIn For Senior Leaders", "Visual Trends On Instagram", "Social Media For Small Businesses", "Online Safety" and "Social Media and TV Production" for example.Previously I headed up BBC Television's Social Media Team and worked across more than 300 social projects, advising on all aspects of social media production for people working in the BBC's TV division as well as indies, helping to set the direction for BBC Television's activity. Specialties: Social media (LinkedIn, Facebook, Twitter/X and Instagram), online community management, online safety and privacy, dealing with online abuse, policy, growing audiences, digital content production, training, development of training courses, B2B, metrics, web editorial, public speaking, masterclasses, content creation, social listening, user generated content, moderation, event promotion, driving follower growth, editorial specialism in broadcasting, film, art and culture.