- Founded and operated a small business specializing in organizing and packing services- Built a reputation for exceptional customer service and long-term client relationships- Identified and pursued new strategic partnerships with businesses to expand the client base and revenue- Managed all aspects of the business, including sales, marketing, operations, and financials- Developed and implemented efficient customized organizational systems for clients, reducing clutter following a circular economy approach- Leveraged effective marketing strategies, including online platforms, social media, and referrals- Collaborated with clients to assess their needs, delivering solutions and outstanding results- Executed CRM tool with business process and implemented scheduling and project management systems

Managed store operations, supervised 10 employees, trained new managers and staff, coached sales and inventory activities, and handled customer service and complaints with tact