Rowan Luckhurst
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Rowan Luckhurst Email & Phone Number

Junior Network and Helpdesk Technician at CSN Canada
Location: Ottawa, Ontario, Canada 6 work roles 1 school
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Current company
Role
Junior Network and Helpdesk Technician
Location
Ottawa, Ontario, Canada

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Rowan Luckhurst is listed as Junior Network and Helpdesk Technician at CSN Canada, based in Ottawa, Ontario, Canada. AeroLeads shows a matched LinkedIn profile for Rowan Luckhurst.

Rowan Luckhurst previously worked as Quality Assurance Tester at Utest and IT Support at Bridgesxr (Ex-Corona Aerospace). Rowan Luckhurst holds Bachelor Of Information Technology (Honours), Game Development And Entrepreneurship from Ontario Tech University.

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Email format at CSN Canada

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CSN Canada

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About Rowan Luckhurst

I am a proud graduate of the Game Development and Entrepreneurship program at Ontario Tech University, and I hold a Bachelor of Information Technology. I am actively seeking opportunities in IT support, desktop support, and help desk!

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CSN Canada
Csn Canada
Junior Network and Helpdesk Technician
Toronto, ON, CA
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6 roles

Rowan Luckhurst work experience

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Junior Network And Helpdesk Technician

Toronto, On, Ca

Quality Assurance Tester

Current

Canada

Perform freelance testing for websites, e-commerce, and mobile applications owned by reputable companies.Execute functional, performance, and payment test cases and exploratory testing across desktop and iOS devices.Identify and report defects and issues, including collecting steps to reproduce, images, videos, and console/device logs.Track and analyze defects, and manage test cycles and test cases within uTest’s online platform.Communicate with test team leads to relay feedback… Show more Perform freelance testing for websites, e-commerce, and mobile applications owned by reputable companies.Execute functional, performance, and payment test cases and exploratory testing across desktop and iOS devices.Identify and report defects and issues, including collecting steps to reproduce, images, videos, and console/device logs.Track and analyze defects, and manage test cycles and test cases within uTest’s online platform.Communicate with test team leads to relay feedback and resolve issues within the test cycle. Show less

Jul 2023 - Present

It Support

Ottawa, Ontario, Canada

Contracted by the Department of National Defence to support XR software development.Troubleshot and resolved technical and networking issues affecting computers and XR hardware.Installed, configured, and maintained Windows computers and XR equipment within the tech lab.Executed functional and ad-hoc testing on XR software and used Jira to report and track issues.Communicated technical issues and defects to the development team and performed bug fix verification.Documented… Show more Contracted by the Department of National Defence to support XR software development.Troubleshot and resolved technical and networking issues affecting computers and XR hardware.Installed, configured, and maintained Windows computers and XR equipment within the tech lab.Executed functional and ad-hoc testing on XR software and used Jira to report and track issues.Communicated technical issues and defects to the development team and performed bug fix verification.Documented sections of the XR software’s user manual as a product expert, including features, navigation, and controls.Documented monthly task reports using Microsoft Word and Excel.Coordinated with and assisted various clients and visitors during XR software showcases monthly.Trained Algonquin College co-op students in the use of simulation software and hardware. Show less

Oct 2021 - Apr 2023

Qa Analyst & Ux Researcher

Oshawa, Ontario, Canada

Daydream Interactive developed several game projects as part of the Game Development Workshop courses within the Game Development and Entrepreneurship program at Ontario Tech University. My responsibilities across several projects included:Performed functional and smoke testing, as well as reported and tracked issues in Jira.Collaborated with teammates in a cross-disciplinary environment, including programming, art, and production.Planned and documented core gameplay… Show more Daydream Interactive developed several game projects as part of the Game Development Workshop courses within the Game Development and Entrepreneurship program at Ontario Tech University. My responsibilities across several projects included:Performed functional and smoke testing, as well as reported and tracked issues in Jira.Collaborated with teammates in a cross-disciplinary environment, including programming, art, and production.Planned and documented core gameplay mechanics.Created and maintained game studio documentation and presentations across Google Suite and MS Office. Experienced in using Jira and Trello to plan tasks and track team progress.Recruited playtesters, moderated playtests, and documented test session notes and results within MS Word and Excel.Interviewed players, directed them to complete post-test forms, and analyzed data results to impact UX and usability.Designed concept art for player characters, environment objects, and map design.Modelled, textured, and animated player characters and environment assets. Show less

May 2020 - May 2021

Teaching Assistant

Oshawa, Ontario, Canada

Instructed weekly tutorials for a first-year Concept & Graphic Design course of 50 students.Created tutorial content to enhance student learning and development in collaboration with the professor and fellow TAs.Provided students with feedback on course assignments before submission.

Sep 2020 - Dec 2020

Research Assistant

Oshawa, Ontario, Canada

Contracted by the Nuclear Innovation Institute to develop an educational game about achieving net-zero gas emissions by 2050.Coordinated development tasks across a team of 6 students and implemented client feedback weekly.Performed functional testing to test feature implementation and bug fix verification.

Sep 2020 - Nov 2020
1 education record

Rowan Luckhurst education

FAQ

Frequently asked questions about Rowan Luckhurst

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What company does Rowan Luckhurst work for?

Rowan Luckhurst works for CSN Canada.

What is Rowan Luckhurst's role at CSN Canada?

Rowan Luckhurst is listed as Junior Network and Helpdesk Technician at CSN Canada.

Where is Rowan Luckhurst based?

Rowan Luckhurst is based in Ottawa, Ontario, Canada while working with CSN Canada.

What companies has Rowan Luckhurst worked for?

Rowan Luckhurst has worked for Csn Canada, Utest, Bridgesxr (Ex-Corona Aerospace), Daydream Interactive, and Ontario Tech University.

How can I contact Rowan Luckhurst?

You can use AeroLeads to view verified contact signals for Rowan Luckhurst at CSN Canada, including work email, phone, and LinkedIn data when available.

What schools did Rowan Luckhurst attend?

Rowan Luckhurst holds Bachelor Of Information Technology (Honours), Game Development And Entrepreneurship from Ontario Tech University.

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