Mckenzie R. Email & Phone Number

Manhasset, New York, United States

Coordinate customer appointments via phone and email using Flex Booker softwareProvide exemplary customer service by greeting customers, assessing needs, and guiding them to appropriate productsManage incoming phone calls, answering and/or directing inquiries to appropriate departmentsAssist in closing procedures, including cash handling, balancing registers, and securing the storeHandle correspondence, including drafting emails, handling mail, and maintaining filing systemsAssist in organizing promotional events and sales initiatives by preparing materials and announcementsCollaborate with the sales team to follow up on customer inquiries, ensuring excellent service during the sales processManage incoming delivery trucks, oversee inventory, and notify customers of procured item arrivals

Provided excellent customer service by greeting, recommending menu items, and promptly addressing inquiries or special requests.Operated cash registers accurately, processed payments, and maintained a friendly and professional demeanor.Maintained cleanliness and organization of workstations, equipment, and dining areas in accordance with food safety guidelines.Demonstrated flexibility by assisting management with inventory management and training new staff.Supported managers with administrative tasks such as scheduling employee shifts and performance evaluations.Collaborated with team members to optimize efficiency and customer satisfaction during busy periods.

Supervised daily restaurant operations, ensuring smooth performance during assigned shifts.Provided exceptional customer service by addressing inquiries, resolving issues, and enhancing dining experiences.Trained, mentored, and motivated team members to foster a positive work environment and promote collaboration.Monitored inventory levels, placed orders, and managed ingredient rotation to minimize waste and maintain freshness.Enforced food safety and sanitation regulations through regular inspections and proper food handling procedures.Maintained cleanliness and organization in dining, kitchen, and storage areas with scheduled cleaning procedures.Managed cash transactions and maintained accurate records of sales, deposits, and petty cash securely.Collaborated with management to implement and enforce company policies, health and safety protocols, and operational standards.

Provided exceptional customer service in a fast-paced environment, greeting customers and accurately taking orders.Maintained extensive menu knowledge, effectively recommending items and managing POS systems for order input, payment processing, and table assignments.Managed multiple tables, prioritized tasks, and coordinated with kitchen staff for timely food and beverage delivery.Maintained dining area cleanliness and organization, adhering to health and sanitation standards.Supported restaurant operations by assisting with setup, restocking supplies, and closing duties.Communicated effectively with kitchen staff and management to address issues, ensuring a positive dining experience.Demonstrated flexibility by working various shifts to meet restaurant and customer needs.