• Collaborate closely with stakeholders to comprehensively analyse business requirements, identifying precise solution needs and optimising processes across diverse organisational functions.• Design and implement customised solutions tailored to tackle specific business challenges, ensuring alignment with strategic objectives.• Facilitate ongoing engagement with stakeholders throughout the development lifecycle, maintaining transparent and effective communication channels to address evolving needs.• Rigorously test solutions to validate functionality and performance, consistently meeting stringent business requirements and exceeding stakeholder expectations.• Provide robust post-implementation support, adeptly troubleshooting issues and fine-tuning solutions as necessary to ensure sustained alignment with evolving business dynamics.

- Design, oversee, and implement the technical architecture of IT systems (on-prem and cloud) for organisations of varying scales, ensuring seamless alignment with business objectives and strategy.- Leverage a deep understanding of business processes and goals to tailor technology solutions that drive operational efficiency, scalability, reliability, and security.- Collaborate with stakeholders at all levels of the organisation, building strong relationships and effectively communicating the value and impact of technology solutions on business outcomes.- Manage project planning, resource allocation, scope, schedule, status, and documentation, with a constant focus on aligning technology with strategic business goals.

- Development and implementation of enterprise architecture to align business strategy, IT strategy and business processes with overall enterprise goals.- Spearhead digital transformation programs to streamline business processes and gain efficiencies.- Formulate and execute strategies to manage the transition from current state to target state architecture.

- Managed a financial investment custodial platform, delivering electronic investment administration services to independent financial institutions and clients.- Managed a comprehensive migration project, overseeing the transfer of both data and users from one custodial platform to another.- Led all aspects of data management throughout the migration, ensuring data integrity, accuracy, and security.- Developed a technology roadmap and oversaw platform development projects, including the integration of the platform with CRM systems.- Managed the customer experience team, budget, and vendor relationships, ensuring a high level of satisfaction and effective resource allocation.

- Developed and executed an IT strategy for the organization, successfully transitioning from a New Zealand-based entity to a global provider, while addressing the unique challenges of a growing international business.- Implemented innovative system and process solutions, including system integrations that enhanced productivity and streamlined operations across the organization.- Designed, implemented, and continuously improved business systems and infrastructure architecture, with a focus on the ERP system as a critical component.- Led local and global team members, providing IT support for 800 users across various locations.- Directed the design, development, and maintenance of custom in-house software applications using the Microsoft technology stack to meet unique business requirements.- Defined and managed the global IT budget for both operational and capital expenditures, ensuring resources were effectively allocated to support the organization's growth and strategic objectives.