Promoted for outstanding performance in logistics planning and data analysis. Key responsibilities include strategic process improvements and enhancing supply chain efficiency for clients.Data-Driven Decision-Making: Analyzed and interpreted supply chain data to identify inefficiencies and opportunities, developing actionable insights that improved client satisfaction and resource allocation.Inventory and Demand Planning: Supported demand forecasting and stock optimization, advising on inventory strategies that balanced stock availability with cost management.Process Optimization: Led the automation of data entry tasks, which streamlined workflow processes, reduced redundancies, and improved data accuracy across teams.Supplier & Client Management: Collaborated with suppliers to meet delivery standards and advised clients on best practices, fostering strong, reliable partnerships within the supply chain.

As a Sales Support & Data Coordinator at Think Global Logistics, I play a pivotal role in ensuring the smooth operation of our sales and data management processes. My responsibilities include:Sales Support:Assisting the sales team with creating and maintaining Excel files, ensuring accuracy and efficiency in data handling.Following up on rate cards from suppliers to ensure competitive and up-to-date pricing for our clients.Providing rates to overseas agents, facilitating smooth international logistics operations.Aiding in the development and maintenance of a sales portal for the sales team, enhancing accessibility and usability of sales resources.Data Management:Conducting accurate data entry to maintain comprehensive and up-to-date records of sales activities, customer information, and logistical data.Ensuring data integrity by regularly reviewing and updating information in our systems.Analysing data to generate insights and reports that support strategic decision-making within the sales and operations teams.Operational Support:Collaborating with the operations department to address and resolve logistical challenges, ensuring timely and efficient service delivery.Contributing to the development and implementation of streamlined processes to enhance overall operational efficiency.Key Skills Developed:Proficiency in Excel and data management toolsAttention to detail and accuracy in data entryStrong organizational and multitasking abilitiesEffective communication and collaboration with cross-functional teamsAnalytical skills for data analysis and reportingIn this role, I leverage my skills in sales support, data management, and operational problem-solving to contribute to the success and growth of Think Global Logistics.

Successfully set up and configured audio/visual equipment for a range of events.Conducted pre-event site assessments to strategically plan equipment placement.Identified and resolved technical issues promptly to ensure smooth event operations.Collaborated with event coordinators and stakeholders to meet specific technical requirements.Implemented stringent quality control measures for optimal audio/visual production standards.

As a Lululemon Educator, I drive an exceptional customer experience by blending product knowledge, community engagement, and personalized service. Key responsibilities include:1. Customer Engagement:Cultivate a positive and inclusive environment by providing exceptional customer service.Demonstrate in-depth product knowledge to assist customers in finding the perfect solutions for their needs.Foster strong relationships with customers to drive brand loyalty.2. Product Knowledge:Stay informed about Lululemon's product offerings, technical features, and fabric technologies.Conduct product demonstrations and educate customers on the benefits and uses of various products.3. Community Involvement:Actively engage in local community events, promoting brand presence.Contribute to a sense of community around the Lululemon brand.4. Visual Merchandising:Contribute to an appealing store environment through effective merchandising.Collaborate on visual displays for an organized presentation.5. Team Collaboration:Work collaboratively with cross-functional teams to achieve store goals.Provide support and training to new team members.6. Sales Performance:Consistently meet or exceed sales targets through effective communication and product recommendations.Proactively identify opportunities for upselling and add-on sales.7. Training and Development:Participate in ongoing training to enhance product knowledge and service skills.Contribute to the growth of store staff.8. Brand Representation:Uphold Lululemon's values and brand image in all interactions.Serve as a brand ambassador both inside and outside the store.In this role, I've gained valuable experience in customer-centric retail, community engagement, and collaborative team efforts within the dynamic Lululemon environment.

Acquired the ability to actively listen to customers' wants and needs and attempted to provide them with a solution that would be satisfactory. Responsible for an increase in sales at the Belconnen location by 15% whilst on shift.

Responsible for keeping up to date with the news and policies regarding sustainability efforts within the South East Asian region. Also aimed to highlight differing organizations that prioritize sustainability efforts.Demonstrated ability to simplify complex policy implementation for the publishing team.The News Letter was used in an effort to help generate donations to help and improve situations around the world. Donations that were specific to my region South East Asia, I was researching, generated 10,000$ worth of Donations.

Organized multiple schedules for our personal trainers. Scaled from entry-level gym attendant to front desk worker in a year. Coached fellow employees to become effective front desk attendants.Collaborated frequently with other employees to gather information and ensure the facility was running efficiently and patroons were safe.

Prepared Cell culture of HT1080 cancer cells that would then be used to perform adherent (2D), and subjugated (3D) proliferation assays. I was responsible for cell cultures that contained 500 cells per test tube. Studied the theory of flow cytometry to better understand how to calibrate the program Algorithm in order to narrow down the margin of error within the system.Used Polymerase Chain Reaction to help read the genomic sequence of interest. Towards the end of each new technique, I was taught there would be a 4-month independent research project that I would undertake with the guidance of my mentors.

Responsible for the collection of on-site scheduled waste samples.Close working relations with government laboratories to test and maintain company scheduled waste production was in line with the Malaysian government's environmental regulations.Microsoft Excel was extensively used in order to make dynamic charts and data that would change over time as new data was added. Microsoft Powerpoint was required to help present all the data given to the management team to provide them with all the proper information for the smelter plant to run without worries of Government intervention.