Rowena M.

Rowena M. Email and Phone Number

Customer Service Representative @ TaskUs
san antonio, texas, united states
Rowena M.'s Location
Tanauan, Calabarzon, Philippines, Philippines
About Rowena M.

Hi I'm Rowena Mercado , I was born and raised in Manila - and graduated in college Bachelor of Fine Arts major in Advertising year 1992 at Far Eastern University Manila. Interacting with people and solving/ supporting their problems is what motivates me a lot. My strength is my attention to every detail. , When I commit to doing something, I make sure it gets done, and on time."I've been with BPO Company as Customer Service Representative for almost 10 years. I've handled Health care account based in US / CVS Pharmacy for 1 year booking appointments for vaccine and covid testing. Telco Account based in Australia as a REsidential billing and Credit Management Officer for almost 8 years "My years of experience in this field have given me on-the-job knowledge, as well as a sense of where the industry has been and where it's going in the future. I have the skills that only come from doing the job for several years.

Rowena M.'s Current Company Details
TaskUs

Taskus

View
Customer Service Representative
san antonio, texas, united states
Website:
taskus.com
Employees:
7511
Rowena M. Work Experience Details
  • Taskus
    Customer Service Representative
    Taskus Dec 2022 - Present
    Calabarzon, Philippines
  • Teletech Philippines
    Customer Service Representative
    Teletech Philippines Dec 2011 - Jul 2021
    Philippines
    handles inquiries about residential billing, mobile ,telephone line and internet servicesmodifies and changes requested by the customer on theirserviceshandles payment for billing accounts over the phone bycredit or debit cardoffers payment arrangement for customers on a hardshipstatuscase managed hardships accounts - offered paymentagreements to avoid permanent disconnection ofservices.

Rowena M. Education Details

Frequently Asked Questions about Rowena M.

What company does Rowena M. work for?

Rowena M. works for Taskus

What is Rowena M.'s role at the current company?

Rowena M.'s current role is Customer Service Representative.

What schools did Rowena M. attend?

Rowena M. attended Far Eastern University.

Who are Rowena M.'s colleagues?

Rowena M.'s colleagues are Kimberly Rose Laqui, Maria Elvira Cabasaan, Ashley Renee, Sharad Sharma, Kaela Enerva, Marcus Trevino, Roberta Villarreal.

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