• Lead and manage a team of professionals to complete a range of Administrative tasks and duties in different departments and plans for the most efficient utilization of each resources.• Contribute to working capital by following up on AR collection. Set up meetings with customer to find out what is causing the delay in payment. Find out customers concerns on invoices and discuss what is the best solution to resolve the issue.• Conducts training.• Manage to clear long list of outstanding unbill jobs amounting to more than USD 8 million within few months.• Manage to resolve GST issues with our customers and establish process on GST charges, required documentation needed for GST treatment.• Manage to clear majority of the problem invoice by discussing the issues to each resources and establishing preventive and corrective actions for repetitive mistakes thus improving productivity and efficiency.• handles warranty for South East Asia. From logging and processing the warranty claim to submission of approval and billing of warranties. Arrange shipping of warranty replacement to customer and return of defective goods for analysis to OEM. Submission of warranty claim back OEM.• Able to meet target, deadlines and multitask with minimum supervision• Have an eye for details